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Receptionist/Administrative Assistant

Commercial Banking

New York, New York

Description

Citizens Bank is seeking a Receptionist/Administrative Assistant to work with Capital Markets & Advisory and Private Bank in our New York office. This is an excellent opportunity for an accomplished Administrative professional to work side-by-side with the executives of the team. The qualified candidate will provide first class confidential, reliable, and comprehensive administrative support to the executive and their respective teams.

Primary responsibilities include

  • Front desk Receptionist duties including greeting executives and clients.
  • Advanced administrative support that includes a daily variety of tasks supporting the Commercial Sales team.
  • Manage executive calendar and day to day operations of the office.
  • Serve as ambassador of the team in interfacing with key stakeholders and serving as general office manager for the department.
  • Respond to, forward and/or distribute email communications as appropriate.
  • Human Resource support, travel planning, travel expenses when needed.
  • Uphold high standards for work quality and privacy.
  • Maintain and order marketing supplies as needed. 
  • Data entry and reporting in Salesfore.com
  • Strong presentation building skills (PowerPoint).
  • Process payables/invoices for the office.
  • Business Continuity Planning support.
  • Ability to spearhead issues in the office: maintenance items, repairs, etc.

Qualifications

  • Administrative experience of 3+ years required.
  • Analytical skills and demonstrated experience preferred.
  • Ability to work independently with limited supervision.
  • Strong computer and problem-solving skills.
  • Solid written, verbal and communication skills.
  • Attention to detail and sensitivity to deadlines/confidentiality.
  • Ability to multi-task.
  • Excellent customer service skills

Education, Certifications and/or Other Professional Credentials 

  • Bachelor’s Degree preferred
  • Salesforce, Oracle, Microsoft Outlook and Teams, Word, Excel, PowerPoint

Hours & Work Schedule 

  • Hours per Week: 40 
  • Work Schedule: Monday to Friday 

Pay Transparency 

The salary range for this position is $25.50 to $35.00 per hour.  Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.  ​

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

View Benefits

Awards We've Received

2023

Age-Friendly Institute’s Certified Age-Friend Employer

2025

Dave Thomas Foundation’s Best Adoption-Friendly Workplace

2025

Disability:IN Best Places to Work for Disability Inclusion

2025

Human Rights Campaign Corporate Equality Index 100 Award

2024

Fair360 Top Regional Company

2024

FORTUNE’s World’s Most Admired Companies

2024

Military Friendly® Employer

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