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You’re made ready for a career with us.

Our bank has a rich history that wouldn’t be complete without our colleagues. Behind all our products, services, branches and ATMs, you’ll find teams that have a profound effect on our business, our culture, our success, and the communities we call home. You’ll be empowered to use your ideas and innovation to make a difference in people’s lives. Plus, you’ll receive the support needed to shape the career that’s right for you.

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We offer careers in these areas:

Audit

You’ll assure that all proper safeguards are in place and that proper processes are adhered to, across all business lines, to mitigate financial and operational risk.

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Corporate Security

You and your team will ensure the physical and digital security of our colleagues, customers and business. This includes Cyber Defense, Identity & Access Management, Investigations & Forensics, Intelligence & Security Analytics, Physical, Fraud & Payment Security, Application Security & Data Protection.

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Finance & Accounting

Your team ensures the integrity of our accounting and financial infrastructure and manages the company’s financial position. This includes Business Line Finance & Controllers, Corporate Strategy, Corporate Tax and Investor Relations.

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Human Resources &
Communication

You’ll support and oversee all communications objectives for the company’s businesses and corporate functions. This includes Training and Development, Talent Acquisition, Human Resources Risk & Compliance, Benefits & Compensation, Human Resources Analytics, Technology, Employee Relations and Communications.

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Marketing

You’ll effectively position and deliver on the Citizens Bank brand, both internally and externally. This includes Marketing & Business Line Strategy, Digital Performance Optimization, Customer Experience, Direct Marketing and Business Intelligence.

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Operations

Working under a shared services model, you’ll provide support that aligns with specific business units. These include Loan and Specialty Operation – Fraud & Claims, Deposit Operations, Contact Center, Operations Support, Program Management Office and Collateral Risk Management.

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Property Services

Your team will manage our property needs and provide facility-related services and amenities to all our buildings and branches. This includes Real Estate Operations, Workspace and Retail Planning, Property Portfolio Strategy and Health & Safety Environment.

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Risk Management

You’ll ensure that our processes and practices comply with bank policy and United States regulatory requirements and expectations. This includes Business Line Risk areas, Model Validation and Development, Risk Architecture, Consumer Credit and Wholesale Credit.

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Supply Chain Services

You’ll approve all suppliers, manage all vendor and new supplier relationships, and oversee the monitoring of all supplier risk ratings going forward. This includes Strategic Sourcing, Vendor Management Office, Vendor Reviews and Policy Strategy & Change.

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Technology

You’ll manage and support all of the technology needs across all business units. This includes Infrastructure, Development, Architecture, IT Security, Risk & Control, Project Management and Business Analyst.

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Legal

You and your team will help us achieve our objectives while minimizing our legal risk.

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Why Work for Us

Our mission is a simple one – help our customers bank better every day while helping our colleagues to be better every day.

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