Behind all our products, services, branches and ATMs, you’ll find the backbone of our organization — our colleagues. Working in our corporate offices, you can have a profound impact on our business, our culture, our success, and ultimately, the lives of your fellow citizens in all the communities we call home.
You’ll assure that all proper safeguards are in place and that proper processes are adhered to, across all business lines, to mitigate financial and operational risk.
You and your team will ensure the physical and digital security of our colleagues, customers and business. This includes Cyber Defense, Identity & Access Management, Investigations & Forensics, Intelligence & Security Analytics, Physical, Fraud & Payment Security, Application Security & Data Protection.
Your team ensures the integrity of our accounting and financial infrastructure and manages the company’s financial position. This includes Business Line Finance & Controllers, Corporate Strategy, Corporate Tax and Investor Relations.
You’ll support and oversee all communications objectives for the company’s businesses and corporate functions. This includes Training and Development, Talent Acquisition, Human Resources Risk & Compliance, Benefits & Compensation, Human Resources Analytics, Technology, Employee Relations and Communications.
You’ll effectively position and deliver on the Citizens Bank brand, both internally and externally. This includes Marketing & Business Line Strategy, Digital Performance Optimization, Customer Experience, Direct Marketing and Business Intelligence.
Working under a shared services model, you’ll provide support that aligns with specific business units. These include Loan and Specialty Operation – Fraud & Claims, Deposit Operations, Contact Center, Operations Support, Program Management Office and Collateral Risk Management.
Your team will manage our property needs and provide facility-related services and amenities to all our buildings and branches. This includes Real Estate Operations, Workspace and Retail Planning, Property Portfolio Strategy and Health & Safety Environment.
You’ll ensure that our processes and practices comply with bank policy and United States regulatory requirements and expectations. This includes Business Line Risk areas, Model Validation and Development, Risk Architecture, Consumer Credit and Wholesale Credit.
You’ll approve all suppliers, manage all vendor and new supplier relationships, and oversee the monitoring of all supplier risk ratings going forward. This includes Strategic Sourcing, Vendor Management Office, Vendor Reviews and Policy Strategy & Change.
You’ll manage and support all of the technology needs across all business units. This includes Infrastructure, Development, Architecture, IT Security, Risk & Control, Project Management and Business Analyst.
