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Resources for working parents and caregivers

At Citizens, we understand the unique strengths parents and caregivers bring - empathy, resilience, adaptability - and we believe those qualities make you an asset in the workplace. Whether you're returning to work, shifting careers, or balancing both, we're here to support your growth with flexibility, understanding and a culture that values the whole you.

We care about you

Our Caring for Citizens Business Resource Group (BRG) is one of seven colleague-led communities - and it's dedicated to supporting those with caregiving responsibilities. From volunteer activities to guest speaker events, the BRG provides many resources and activities for parents and caregivers to connect and be empowered at home and in the office.

By embracing a family-first mindset, we help foster and strengthen our experiences across teams, customers, and communities.

Benefits that make balance possible

Parenting, caregiving and career-building all require energy, time and compassion. That's why we offer a wide range of benefits to help you care for your loved ones - and for yourself.

Mental Health & Emotional Support

Access expert care for yourself and your family through Spring Health.

  • 8 free therapy sessions (ages 6+)
  • 8 free coaching sessions annually (ages 18+), including parenting support
  • Teen-focused dashboards and family therapy coordination

Digital Wellness & Daily Tools

  • meQ app: Track stress, boost energy and build resilience
  • Daily reflection tools, breathing exercises and mood check-ins
  • Castlight app: Access your benefits on the go, engage with wellness programs and earn rewards for completing wellness activities

Family Support & Emergency Backup Care

  • Receive up to 5 days of emergency back-up care for children and elderly loved ones
  • On-demand tutoring to support your child's academic needs
  • Breastfeeding support through MilkShip, including resources and supplies
  • Senior care planning and expert guidance

Legal, Safety & Identity Protection

  • Legal support through MetLife for caregiving-related needs
  • Family ID protection, digital safety tools, and elder fraud monitoring

Paid Time Off

  • Parental leave: Receive 6 weeks of 100% paid parental leave in addition to PTO; full-time colleagues who give birth are eligible for 16 weeks of leave
  • 5-day military family leave when a spouse, domestic partner, parent or child is called to active duty, on furlough, or returning from active duty 

Flexibility & Career Growth

  • Flexible work arrangements: Options for flexibility within your work schedule
  • Career development resources: Access to tools, learning academies and courses, and mentorship to build your skills

Resources to help you move forward with confidence

Whether you're returning to work or looking for something new, these quick guides can help you turn your caregiving experience into career-building momentum.

Real stories, real balance

As a working mom of children with disabilities, it's nice to interact with others who have similar responsibilities. I think it’s important for us to have peers to connect with who have felt the pressures and struggles that often come with being a working parent.

– Maria D. Citizens Branch Manager

Family has always been such a critical part of my identity. Caring for my aging parents takes agility, time and patience. Citizens recognizes and supports the important role I play in supporting my loved ones.

– Beth S. Marketing Director

Join a company that supports you in and outside of work

Being part of Citizens means joining a team that sees the person behind the resume. If you're looking for a career where you can grow - and still be present for what matters at home - you've come to the right place. 

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