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We recognize life’s journey is different for each of us. That’s why we’re committed to providing benefits, resources and programming to surface healthy habits and support the whole you — in whatever way you need it, when you need it — across all aspects of your life.

We want you to be your best self, personally and professionally. Learn more by signing in to CitizensHR.com as a guest to get all the details.

We Support You; Mind and Body

Comprehensive health care coverage — including medical, dental and vision plans to fit your needs; plus, access to a health savings account that includes an annual company contribution. All colleagues who are scheduled to work more than 20 hrs/week are eligible

Mental health resources

  • Receive up to six free counseling sessions for you and your household
  • Gain access to a personalized resiliency plan through meQ, to help mitigate stress and burnout
  • Take advantage of digital sleep (Sleepio), anxiety management (Daylight) and physical therapy (Hinge Health) programs through enrollment in the medical plan

Well-being programs — earn activity-based points and rewards in Castlight, and receive gym memberships nationwide with Wellhub (formerly Gympass) or Active & Fit Direct

Male employee running in a charity race, wearing a green 'ready to make a difference' Citizens t-shirt
Black male employee holding his young child at home

We Support You and Your Family

Paid time off and holidays — enjoy 11 holidays and up to 27 PTO days (that you’re actually encouraged to use)

Parental leave — receive six weeks of 100% paid parental leave in addition to PTO; full-time colleagues who give birth are eligible for 16 weeks of leave

Adoption assistance — get more than $25,000 of eligible costs covered for domestic or international adoptions

Flexible work arrangements — collaborate with your manager to design a schedule that works for you

Emergency back-up care — receive up to five days of emergency back-up care for children and elderly loved ones

Career assistance — help your spouse, domestic partner or children with the next step in their career with resume and cover letter advice, career coaching, or interview prep help from our partner, Randstad RiseSmart, at a discounted rate

Pet care — healthcare support for your furry family members with medical coverage for qualifying pets (MetLife), as well as in-home/mobile care and telehealth appointments (BetterVet)

We Support Your Financial Well-being

Retirement benefits — save for your future; we match your contributions up to 4% (plus an annual company contribution of 1.5% of your eligible earnings) after one year of service

Stock purchase plan — purchase CFG stock at a 10% discount through convenient payroll deductions

Educational Assistance  — invest in your growth with support for tuition and educational expenses

myBANK — receive discounts on banking products and services

myDISCOUNTS — get discounts on dining, entertainment, shopping, electronics, fitness, home and travel

Older couple sitting on a dock and playing fetch with a swimming dog
young female employee with her two female parents standing in front of their home and smiling

Get Support That’s Getting Noticed

2024

Dave Thomas Foundation’s Best Adoption-Friendly Workplace

2024

Disability Equality Index
Best Places to Work for People with Disabilities

2024

Fair360 Top Regional Company

2023

FORTUNE’s World’s Most Admired Companies

2024

Human Rights Campaign Corporate Equality Index 100 Award

2024

Military Friendly® Employer

2023

Age-Friendly Institute's Certified Age-Friendly Employer

2023

Bloomberg Gender Equality Index, Standout

2023

Forbes America's Best Large Employers