Career Growth at Citizens
How I Grow Here: Stories from our Colleagues
At Citizens, we know the journey to a meaningful career is not a straight line, but full of twists, turns and experiences along the way. We’re supportive of colleagues moving up, down or sideways and encourage them to grow their skills and bring new perspectives to new opportunities within our walls. With programs, upskilling and networking opportunities, advice and guidance, you can build the career you want with us. In 2024, almost 31% of colleagues accepted new roles internally.
Citizens Colleagues are building the careers they want
Our storytelling series depicts colleagues who took ownership of their career to explore new opportunities and take their journey in new directions.

CJ: Building a well-rounded career.
CJ, Head of Enterprise Experience Risk, has been with Citizens for over 17 years and shares how to grow your career by gaining skills and experiences along the way.
Maria: Developing skills through networking.
Meet Maria, an Engagement Manager at Citizens, and learn how her appetite to learn new skills, gain new experiences and expand her network helped her unlock her full potential.
Joel: Tackling new challenges.
Meet Joel, Project Manager for the Emerging Markets team in the Community Development organization. Hear how his eagerness to learn and embrace technology led to exciting new career growth.
Kristy: Taking a bet on herself.
Kristy made a career jump to work in Human Resources as a Development Consultant and proved the best career path isn't always a straight line.
Melissa: Endless opportunities for growth.
Hear Melissa, Head of Enterprise Data and Analytics Transformation and a 25-year Citizens veteran, share what it means to have a supportive environment for professional development.
Robert: From client to colleague.
Hear Robert share how he went from being a loyal customer, to thriving with an incredible career journey at Citizens.
You’ve read their personal success stories. Start writing yours now by searching our open roles.