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Ready to Support Financial Empowerment

During Financial Literacy Month and throughout the year, we’re committed to helping our communities meet their financial goals. Through our Citizens Helping Citizens Manage Money Program, we’re donating $1.5 million to financial empowerment programs this year. Our contributions, combined with our 650 colleague volunteers who teach these programs, will reach an estimated 235,000 people and provide them with the resources and tools to make informed financial decisions.

Meet a few of our colleagues who delivered financial education workshops highlighting the benefits of budgeting, saving, building credit and more. The experience had a profound impact on them and the individuals they helped feel more confident in their financial acumen.

Omar Melon, Market Manager, Business Banking – Consumer Banking

Omar Melon, Westwood, MA
Market Manager, Business Banking – Consumer Banking

Tell us about a favorite moment in your volunteer experiences to date and why it stands out.
The moment I realized we can help many families and make dreams become realities. It was early in Covid and I understand how coming to a new country can be challenging never mind during a global pandemic. People needed help and I am blessed I was able to contribute in any way possible.

How would you describe “virtual” volunteering?
It would be an understatement to say it’s very rewarding. There aren’t words to describe the experience of helping consumers who want to better their current financial situation. They often want to pay it forward and take what they learned to help other families in their community.

 

Jillian Amspacker, Branch Manager, Consumer Banking

Jillian Amspacker, Burnham, PA
Branch Manager, Consumer Banking

Tell us about a favorite moment in your volunteer experiences.
My favorite moment to volunteer was when I was teaching third graders financial literacy. I watched their eyes light up when they understood ways to save, spend, and donate their money.

What advice do you have for colleagues looking to make a difference in their communities?
Just do it! There are opportunities everywhere, but especially within Citizens. There are always volunteer opportunities, now more than ever because we can do virtual volunteer events.

 

Joel Arias, Senior Manager, Consumer Banking

Joel Arias, Johnston, RI
Senior Manager, Consumer Banking

Tell us about a favorite moment in your volunteer experiences.
In 2019, I taught financial literacy classes for a local community organization. After class one day, a student said to me: "Thank you so much for doing this. I know you don't have to do it, but taking the time to speak with us and teach us about credit and how to better manage our finances has really been a big help." I will never forget the look in his eyes and the genuine gratitude he demonstrated. That is why I do what I do for the community.

What advice do you have for colleagues looking to make a difference in their communities?
Start now. Whether the activity is large or small, your help is always needed and appreciated. You can provide value to others in ways that you never knew by simply engaging and participating.

Briana Ferragamo, Citizens Branch Manager, Consumer Banking

Briana Ferragamo, Salem, NH

Citizens Branch Manager, Consumer Banking

Tell us about a favorite moment in your volunteer experiences.
Some of my favorite moments have been working with Cary Gladstone from Granite United Way on virtual Financial Literacy Seminars. Every time stands out because of how informative and interactive the courses are, and how appreciative all of the attendees are.

Ready to join our team and strengthen your community?

If you are interested in having a Citizens volunteer facilitate a financial empowerment session in your community, contact us now.

© 2021 Citizens Financial Group, Inc.

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