Meet Omar, Successful Relationship Manager Serving the Framingham, MA Community

Walk into our Framingham, MA branch and you instantly get a community feel. Customers and colleagues exchange pleasantries and catch up about their children, friends and what’s happening in town. Fueling many of these conversations is our colleague Omar. We sat down with him to talk about what it means to be part of the Framingham community.

Omar has worked for Citizens for the entirety of his financial industry career! Omar works side-by-side with his portfolio customers, providing solutions through specialized products and services that improve financial processes and help grow their businesses. Fluent in English, Spanish and Portuguese, he is able to do business with his wide variety customers in their native language if they so choose. Many of Omar’s clients are top-tier businesses that serve many residents in the greater Framingham area.

Omar attributes his success to his childhood values and the support he’s received from Citizens. “I grew up in Colombia, where my mother stressed hard work, gratitude, loyalty and respect as fundamental to making a life for oneself,” mentions Omar. “I think I have really internalized these principles and they have helped me get to where I am today. I’m also grateful to be a part of an organization like Citizens. With their assistance, I was able to buy my first home, receive over 14 certifications from various universities, and become a notary public. Just as I am there for customers’ landmark moments, Citizens has been there for mine.”

One of the aspects Omar loves working in the community is being able to witness life-changing moments in his customers’ lives. “When we can experience our customers achieving a life milestone – like purchasing their first home, getting a loan to start a business or sending their first child to college – those are the occasions that really bring me joy,” smiles Omar. “It’s great that as a bank we offer all these products and services that give our customers support and fulfill their needs. Within this close-knit community, we build ourselves on the milestones and successes of others, celebrate together and always look at the glass half full.”

Learn more about other awesome colleagues like Omar and how you can apply to join our organization.