What We Stand For
We value exceeding customer expectations, doing the right thing, thinking long term and working together. It’s how we deliver our mission to help our customers, colleagues and communities reach their potential. Our goal is to be a top-performing organization known for its customer-centric culture, attitude of continuous improvement and excellent capabilities.
Who We Are
Headquartered in Providence, Rhode Island, we are one of the nation’s oldest and largest financial institutions, with more than 17,000 colleagues nationwide. From large corporations to a customer’s first bank account, we offer a broad range of services. Behind every new innovation and solution, there’s a team of colleagues working together. At Citizens, we’re more than a bank.
Ready to Bring Your Whole Self to Work
Our commitment to creating a diverse, equitable and inclusive world is woven into the very fabric of the company. It extends beyond our walls; and makes us stronger in every aspect, enabling us to do even more to address critical economic needs and build stronger communities. By working toward a world where everyone is seen, heard and respected, we are helping those we serve ready for the best possible tomorrow.
Ready to Thrive
With our benefits, you’re made ready for every moment that comes your way. In addition to medical, dental and vision, you have access to benefits that support you, your family and your everyday life.
Ready to Make a Difference
We believe in being good citizens in the neighborhoods where we live and work. We’re committed to fighting hunger, strengthening communities and supporting financial empowerment. Our colleagues lead food drives, conduct job training, and offer small business development workshops and seminars to promote financial literacy.
Ready to Shape Your Future
We want you to love coming to work, and know that everyone looks for something different in a career. With us, you can start in marketing or technology and grow your career in any direction your talents and interests take you. We’re supportive of colleagues looking to move up, down or sideways, and provide everything you need when you’re ready to make a move.
colleagues were promoted or took on new roles
leaders completed management and/or leadership training
hours spent on career development training
Ready to Recognize You
Colleague recognition is ingrained in our culture, thanks to our award-winning program: The Credo Awards. This unique program offers an easy and meaningful way for leaders, managers and peers to show appreciation and gratitude while recognizing simple acts of kindness.
Ready to Lead
We believe our colleagues are born leaders. It’s why we look for people who are customer focused, do what matters, supercharge their team and inspire change. Our leadership team of industry professionals is supported by a highly motivated, diverse set of managers and colleagues committed to delivering an exceptional experience.