Home Mortgage Consumer Product Development Partner

Description

As the Consumer Product Development Partner, you will be focused on developing and delivering new products and delivering changes to existing products or programs to meet customer needs and expectations in a sound manner. The focus is to build an efficient, end-to-end delivery processes that increase product capability and improves processes to meet budget forecasts in products.

Primary responsibilities include

• Responsible for program portfolio of complex/critical projects through the entire life cycle for the Private Bank.
• Ensure projects are structured, defined, sanctioned and initiated and then responsible for delivery to time, cost and quality. Includes responsibility for full benefit realization and formal closure with Post Project Implementation Review undertaken.
• Responsible for management of full project governance on behalf of the LOB.
• Create and implement operational or functional business plans aligned with the overall business strategy to ensure the business unit has the capacity and capability to meet the agreed objectives. Contribute ideas, innovations and insights based on operational and customer needs to the overall business plan, to ensure the right objectives and focus is set in that plan.
• Manage Business Case creation and approval process, including ensuring the program benefits are.
• Will provide input to business strategy and prioritization of product portfolio.
• Ensure the sponsor's business requirements have been clearly defined and documented. Define the scope of the project, own and manage project goals, risks, issues and resources.
• Establish and build relationships across the company to facilitate achievement of strategic goals maintaining momentum throughout the project lifecycle.
• Participate in building of product and process management capacity into the organization.
• Identify how Private Bank strategies impact the Retail Bank product offering and execute on those initiatives when prioritized.

Qualifications, Education, Certifications and/or Other Professional Credentials

• 5+ years Mortgage Banking to include 1-2 years Product Development and Project Management experience in a Retail Bank environment
• Private Bank experience desired
• Strong working knowledge of Relationship Management (RM), and Savings & Time (ST) 
• Advanced PowerPoint and Excel skills 
• Analytical Thinking/Problem Solving 
• Persistent questioning to fully understand complex issues 
• Ability to identify operational opportunities and eliminate process inefficiencies 
• Ability to manage projects 
• Working collaboratively with team members across line of business and staff areas 
• Ability to influence partners across lines of business 
• Creativity/Innovation 
• Ability to design and author communications and management reports 
• Persistent follow-through in execution of key projects 
• Experience in Agile environment preferred 

Education, Certifications and/or Other Professional Credentials

Bachelor's Degree Required

Hours & Work Schedule

• Hours per Week: 40 
• Work Schedule: Monday-Friday

#LI-Citizens6

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.