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Sr Liquidity Product Manager

Commercial Banking

Westwood, Massachusetts; Johnston, Rhode Island

Description

Position Overview

We are seeking an experienced Product Manager to join our Liquidity Management team at Citizens. This strategic role will be responsible for building, launching, and overseeing a portfolio of sophisticated liquidity products including structured deposits, on-balance and off-balance sheet solutions, breakable certificates of deposit, variable rate notes, and cash optimization strategies. The ideal candidate will combine deep product expertise with strong project management capabilities to drive innovation in our liquidity management offerings while ensuring seamless integration with our securities and money desk operations.

Key Responsibilities

Product Development & Management

  • Design, develop, and manage structured deposit products tailored to corporate and institutional client needs, including customized term structures, rate mechanisms, and embedded optionality

  • Oversee the full lifecycle of on-balance sheet and off-balance sheet liquidity solutions, ensuring optimal capital efficiency and regulatory compliance

  • Build and maintain breakable CD products with flexible early withdrawal features, managing pricing models and break fee structures

  • Develop variable rate note offerings with dynamic pricing mechanisms tied to market indices and credit spreads

  • Create and implement cash pooling and netting strategies to optimize client liquidity positions across multiple accounts, entities, and jurisdictions

  • Maintain product documentation including term sheets, pricing frameworks, risk parameters, and operational procedures

Strategic Research & Analysis

  • Conduct comprehensive market research on emerging liquidity management trends, competitor offerings, and client needs across corporate, institutional, and wholesale segments

  • Analyze the interaction between liquidity products and securities operations, identifying opportunities for cross-desk collaboration and product bundling

  • Research and evaluate money desk activities to enhance treasury and liquidity strategies, including repo markets, money market funds, and short-term investment vehicles

  • Monitor regulatory developments affecting liquidity management (LCR, NSFR, Basel III/IV) and adapt product offerings accordingly

  • Develop business cases for new product initiatives including revenue projections, capital requirements, and risk assessments

Project Management & Implementation

  • Lead end-to-end project management for new product launches, from concept development through implementation and post-launch optimization

  • Coordinate cross-functional teams including Treasury, Risk Management, Operations, Technology, Legal, Compliance, and Sales

  • Develop detailed project plans with clear milestones, deliverables, resource requirements, and timelines

  • Manage stakeholder communications and executive reporting throughout the product development lifecycle

  • Oversee system implementations and technology integrations required for product processing and client servicing

  • Establish and track key performance indicators (KPIs) for product success and profitability

Ongoing Product Management

  • Monitor product performance metrics including volumes, profitability, client adoption, and competitive positioning

  • Conduct regular product reviews and implement enhancements based on client feedback, market conditions, and business performance

  • Manage pricing strategies in collaboration with Treasury and Finance to ensure appropriate risk-adjusted returns

  • Maintain strong relationships with internal stakeholders and key clients to gather insights and address product-related issues

  • Develop and deliver product training programs for relationship managers, sales teams, and operations staff

  • Ensure ongoing compliance with internal policies, regulatory requirements, and risk management frameworks

Cross-Functional Collaboration

  • Partner with the securities desk and money market operations to create integrated liquidity and investment solutions

  • Work closely with Treasury on balance sheet optimization, funding strategies, and asset-liability management

  • Collaborate with Risk Management on product structure, limit frameworks, and stress testing scenarios

  • Coordinate with Technology teams on system capabilities, API integrations, and digital delivery channels

  • Support Sales and Relationship Management teams with client presentations, proposals, and solution design

Hours & Work Schedule

  • Hours per Week: 40
  • Work Schedule: M-F

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

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Awards We've Received

2026 Glassdoor Award

Glassdoor
Best Place to Work in Consulting, Finance & Insurance

2025

The Banker's
US Bank of the Year

2025

Dave Thomas Foundation’s Best Adoption-Friendly Workplace

2025

Disability:IN Best Places to Work for Disability Inclusion

2025

Human Rights Campaign Corporate Equality Index 100 Award

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