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Commercial Banking Data Lead

Data Analytics

Westwood, Massachusetts; Shelton, Connecticut; Johnston, Rhode Island; Boston, Massachusetts

Description

About the Role

A Commercial Data Lead to drive the strategic use of data across the Commercial business. This role will be responsible for shaping and executing the commercial data strategy, enabling data-driven decision-making, and delivering measurable business value across sales, pricing, client management, credit analysis and product performance.

The successful candidate will act as a liaison between Commercial Banking stakeholders, Capital Markets stakeholders, Technology, and Enterprise Data functions, ensuring high-quality, well-governed data products that support growth, profitability, and customer outcomes within a regulated financial services environment.The role will serve as the Data Domain Owner of the newly created Commercial Data Domain in Snowflake.

Key Responsibilities

Commercial Data Strategy & Leadership

  • Define and own the commercial data strategy aligned with broader enterprise data and business objectives.
  • Partner with senior Commercial leaders to identify priority use cases that drive revenue growth, margin optimization, and customer retention.
  • Act as the senior data “thought leader” for the enablement of Commercial data.

Data Products & Analytics

  • Lead the design, development, and delivery of scalable and integrated data enablement with the Snowflake and AWS Redshift environments:
    • Storage/Consumption of data for Sales performance and pipeline management
    • Storage/Consumption of data for Data for Client segmentation and targeting
    • Storage/Consumption of data for Pricing and profitability analysis
    • Storage/Consumption of data for credit and portfolio management
  • Champion the use of advanced analytics, automation, and (where appropriate) AI/ML to enable daa to enhance commercial decision-making.

Stakeholder Engagement

  • Serve as the primary data partner for Commercial leadership, translating business needs into data enablement solutions.
  • Influence and challenge stakeholders on best practice for data enablement.
  • Collaborate closely with Technology, Data Engineering, Risk, Finance, and Compliance teams.

Data Governance & Quality

  • Ensure commercial data is well-governed, trusted, and compliant with regulatory and internal risk requirements.
  • Own key commercial data domains, including definitions, quality standards, and lineage.
  • Embed data quality monitoring and remediation processes.

Delivery & Ways of Working

  • Lead cross-functional delivery teams using agile methodologies.
  • Prioritize initiatives based on business value, risk, and feasibility.
  • Manage dependencies and ensure timely, high-quality delivery.

Skills & Experience

Essential

  • Significant experience in data enablement or data product delivery roles preferably using Snowflake within financial services or another highly regulated industry.
  • Strong commercial and capital markets acumen with a proven ability to link data initiatives to revenue and profitability outcomes.
  • Experience delivering end-to-end data solutions (from data sourcing and modeling through to insight and adoption).
  • Deep understanding of data governance, data quality, and regulatory considerations.
  • Excellent stakeholder management skills, with experience influencing senior leaders.
  • Strong analytical mindset with the ability to tell compelling stories with data.

Desirable

  • Experience working with large-scale data platforms (e.g., cloud data warehouses, BI and analytics tools).
  • Exposure to advanced analytics, machine learning, or AI use cases.
  • Experience in Commercial Banking, Corporate Banking, or B2B financial services.
  • Experience working in agile or product-based delivery models.

Hours & Work Schedule

  • Hours per Week: 40 
  • Work Schedule: Monday-Friday
  • Hybrid: 4 days onsite, 1 day remote

Pay Transparency

The salary range for this position is $160,000 - $185,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .

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Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

View Benefits

Awards We've Received

2023

Glassdoor Best Place to Work in Consulting, Finance & Insurance

2025

The Banker's
US Bank of the Year

2025

Dave Thomas Foundation’s Best Adoption-Friendly Workplace

2025

Disability:IN Best Places to Work for Disability Inclusion

2025

Human Rights Campaign Corporate Equality Index 100 Award

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