Skip to main content

CRE Portfolio Manager II

Commercial Banking

Boston, Massachusetts

Description

The Portfolio Manager is responsible for prudent underwriting and effective credit and risk administration with particular emphasis on adherence to credit policy and requirements, financial analysis/modeling, risk evaluation, on-going portfolio maintenance activities, and client support for an assigned portfolio of existing credits and prospects primarily of moderate to medium complexity, with some having higher complexity.  Responsibilities to include:

  • Ensuring overall portfolio performance and asset quality remains strong and when necessary, surfaces issues, proposes and collaborates with others on strategies and actions to limit risk and loss to the Bank. 

  • Monitoring the performance of existing borrowers within assigned portfolio and ensure compliance with financial covenants. 

  • Assisting the Relationship Manager in structuring more advanced credit transactions, developing proposal letters, TOSs, term sheets and commitment letters.  They will take the lead on the internal credit process for obtaining approvals of credit proposals. 

  • Performing the functions of the position with only periodic oversight and is expected to perform with minimal supervisory intervention.

  • Independently applies the conditions of credit decision to the different types of credits contained within the portfolio to ensure that all monitoring and tracking requirements are met and that all documentation is up-to-date per policy 

  • Ensures loan agreement is in accordance with approval documents.  Identifies potential issues contained within loan documentation and takes steps to address the issues, in consultation with RM.  Key voice with the interaction of the client in closing transactions.

  • Manages compliance and control routines related to the credits contained in the assigned portfolio.

  • Independently follows up with borrowers to address missing financial information or to resolve covenant violations on a timely basis 

Requirements:

  • 10+ years of commercial credit experience primarily in Commercial Real Estate 

  • Exhibited competency in financial analysis and credit structuring, understanding and applying credit policy and credit monitoring and risk administration practices 

  • Prior portfolio management experience to include proposing credit and covenant structures and documenting loans 

  • Commercial Real Estate experience – debt, equity or development experience is preferred.  

  • Bachelors degree required

  • Capable of interpreting and detecting issues with property, guarantor and sponsor financial performance and can put them into the context of the client’s history articulating possible impacts of such changes to the risk profile of the credit 

  • Displays strong verbal and written communications and interpersonal skills 

  • Displays ability to engage with customers directly and may accompany RM on client visits or attend client meetings 

  • Displays competency with critical and analytical thinking and is able to identify connections between issues and actions needed to resolve issues for credits contained within the portfolio to ensure continued compliance with credit and risk policies and practices

Work Hours and Schedule

Hours per Week:  40

Work Schedule:  Monday - Friday

Pay Transparency 

The salary range for this position is $160,000 to $180,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.  ​

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

View Benefits

Awards We've Received

2026 Glassdoor Award

Glassdoor
Best Place to Work in Consulting, Finance & Insurance

2025

Human Rights Campaign Corporate Equality Index 100 Award

2026

Newsweek America's Most Charitable Company

2025

The Banker's
US Bank of the Year

2025

Dave Thomas Foundation’s Best Adoption-Friendly Workplace

2024

Disability:IN Best Places to Work for Disability Inclusion

Apply