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Business Banking Ops UW PM IV

Business Banking

Westwood, Massachusetts

Description

The Underwriter IV (UW IV) position is responsible for reviewing and underwriting loan requests under Commercial Credit Policy up to TCL $10MM.Underwriting and recommendations should be based on sound credit judgment with particular emphasis on adherence to credit policy and requirements, bank’s risk culture, financial analysis/modeling, risk evaluation and mitigation and proper loan structuring.

  • Position is responsible for underwriting and recommending for approval to Credit Officers within SLAs and meeting production requirements.Expected high degree of technical competency in credit analysis.
  • The UW IV will independently interact with Senior Management, Sales Team, and Credit Officer, in order to discuss and resolve risk related issues. 
  • UW IV independently reviews financials, proposed loan structure, collateral and due diligence and makes recommendations of new money requests for approval. 
  • Aggressively seeks alternative means of financing or counter offers for all borrowers when it is determined that the original request cannot be accommodated.
  • The UW IV will perform the functions of the position with periodic oversight and is expected to perform with reasonable to general supervisory intervention.They will be responsible for underwriting the simple and complex relationships within the group.


The Portfolio Manager IV (PM IV) position is responsible for effective credit administration with particular emphasis on adherence to credit policy and requirements, financial analysis/modeling, risk evaluation, and on-going portfolio maintenance activities.

  • Responsible for ensuring overall portfolio performance and asset quality remains strong and is able to independently address and develop strategies and actions to resolve issues that could increase risk and/or create loss for the Bank.
  • Escalate high risk situations in a timely manner.
  • Manage relationships with TCL between $1MM - $10MM, with particular emphasis on the larger (>$3MM) more complicated relationships.Expected high degree of technical competency in credit analysis.
  • Independently interact with Senior Management, Sales Team, Credit Products Manager, Credit Officer and CRM, in order to discuss and resolve risk related issues.
  • Independently reviews financials and makes recommendations for approval of annual review/renewal and/or modifications within delegated lending authority.

Primary Responsibilities

Credit Analysis & Stewardship
Underwriter IV 

  • Evaluates appropriateness of loan structure with Relationship Managers and Credit Product Manager as needed to meet client needs for new loans while ensuring the Bank’s credit risk profiles are maintained.
  • Assumes the responsibility to protect and preserve the integrity of the Bank’s risk appetite while accurately assessing and managing risk.Assures compliance with Commercial Credit Policy and Risk Acceptance Criteria.
  • Effectively maintains high quality credit file documentation in a paperless environment.
  • Applies credit skills, product knowledge, industry analysis, and sound judgment to assess and manage credit risk effectively.
  • Exhibits knowledge of various types of loan terms, structures, and conditions and understanding of loan documentation.

    Portfolio Manager IV 
  • Assume the responsibility to protect and preserve the integrity of the pooled or individual portfolio while accurately assessing and managing risk, and managing the annual review process by means of recommendation.
  • Applies credit skills, product knowledge, industry analysis, and sound judgment to assess and manage credit risk effectively.
  • Exhibits knowledge of various types of loan terms, structures, and conditions and understanding of loan documentation.
  • Consistently adheres to all regulatory compliance requirements.
  • Accurately test covenants, and recognize various events of default while assisting with the recommendation and implementation of strategy and action planning.

    Workflow


         Underwriter IV 

  • Actively and effectively manage multiple clients and transactions to meet production expectations as measured by goal setting metrics’ production commensurate with type & complexity of underwriting package.
  • Consistently adheres to all Service Level Agreements.
  • Credit experience and skill set with the moderately complex credits, with moderately complex organization structures, documentation, moderately complex covenant structures and/or collateral structures.

      Portfolio Manager IV- For PM assigned portfolios:

  • Effectively maintains high quality credit file documentation in a paperless environment.
  • Effectively tracks and monitors financial statement requirements; reviews Borrowing Base certificates.
  • Consistently adheres to all Service Level Agreements when customer are in need of modifications or collateral release etc. 

    Internal Colleague & External Client Communication
    Underwriter IV/Portfolio Manager IV 
  • Exhibits comprehensive written and verbal communication skills.
  • Regularly interacts with and develops relationships with existing Relationship Managers (RM) and Credit Product Managers.
  • Duties may also include mentoring junior colleagues.Pro-actively builds relationships both within department and across business unit.
  • Shows ability to make recommendations to Credit Officers around credit decisions.
  • Develops an understanding of cross sell services and can convey benefits of such on assigned portfolios.

Qualifications

  • 5+ years of experience and exhibited high degree of technical competency in various aspects of commercial lending /portfolio management 
  • Experience with financial analysis and credit structuring, understanding and applying credit policy, and credit monitoring and risk administration practices.
  • Expected to have high level of credit and documentation experience.
  • Must be skilled in proposing and negotiating and recommending credit and covenant structures for approval.
  • Must demonstrate practical and conceptual knowledge of credit and risk analysis. 

Education

  • Bachelor's Degree
  • Preferred: Master' Degree

Hours & Work Schedule

  • Hours per Week: 40
  • Work Schedule: Monday thru Friday

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

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Awards We've Received

2023

Age-Friendly Institute's Certified Age-Friendly Employer

2025

Dave Thomas Foundation’s Best Adoption-Friendly Workplace

2025

Disability:IN Best Places to Work for Disability Inclusion

2025

Human Rights Campaign Corporate Equality Index 100 Award

2024

Fair360 Top Regional Company

2024

FORTUNE’s World’s Most Admired Companies

2024

Military Friendly® Employer

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