Small Business Digital Product Owner

Define and communicate the overall vision for small business digital products, ensuring alignment with journey digitization OKRs and financial outcomes. Transform high-level strategy into actionable requirements and deliverables. 

Develop and implement product roadmaps and capabilities to support small business and customer needs. Prioritize features and enhancements based on customer feedback, market research, and business priorities. 

Serve as a key leader on Agile teams, facilitating release planning, demos, and continuous learning. Ensure pod mobilization plans and charters are refined and aligned with organizational objectives. 

Work with cross-functional teams to ensure strong collaboration and execution of requirements. Facilitate solutions across the organization, including identification and prioritization of cross-journey enablers. 

Integrate product research and requirements to deliver frictionless small business customer experiences, enhance satisfaction, and ensure customer-centric design. Lead product demos and reviews. 

Analyze team results and agile metrics, communicate progress on product roadmap, and drive continuous improvement through innovation and iteration. 

Develop effective definitions of done and acceptance criteria to ensure quality and scope. Ensure alignment with banking regulations and data privacy laws. 

Foster a culture of empowerment, ownership, and innovation. Provide ongoing coaching, feedback, and mentorship to team members. 

7+ years of experience in product development, digital strategy, or process/user interface design, preferably in small business banking or small business products. 

Proven experience designing and executing vision/strategy, with leadership and cross-functional alignment on complex initiatives. 

Strong collaboration skills and ability to facilitate new ideas and problem-solving. 

Experience with agile methodologies (e.g., Scrum, Kanban), design thinking, and requirements analysis. 

Ability to synthesize data and research to drive product development and enable digitization. 

Focus on the Small Business Customer (customer orientation) 

Unlock Potential (management development) 

Ideation and Strategy Development 

Drive Outcomes (execution) 

Innovation 

Technical Excellence / Products & Services 

Agile Methodologies 

Requirements Analysis (e.g., design thinking) 

Strategic Thinking 

Collaboration