Skip to main content

Sr. Credit Officer - Business Banking

Risk

Chicago, Illinois; Boston, Massachusetts; Westwood, Massachusetts; Johnston, Rhode Island

Description

Citizens is currently recruiting for a Senior Credit Officer to support its Business Banking line of business. The Senior Credit Officer will be responsible for evaluating, analyzing, and approving credit proposals relating to both C&I and Investment Commercial Real Estate for companies with revenues up to $50MM and transaction sizes up to $15MM. This role requires a deep understanding of credit risk principals, financial analysis and asset valuation. The successful candidate will work closely with sales, portfolio management, and legal teams to ensure credit quality and regulatory compliance, while supporting business objectives.

Responsibilities:

Serve as the primary credit approver for transactions across multiple industries.Evaluate and act on credit opportunities including new originations, renewals, and modifications by approving, declining, or escalating recommendations to the appropriate higher authority.

Provide independent credit risk assessment and decision-making in alignment with the bank’s risk appetite and regulatory expectations.

Partner with front-line business units to structure transactions that balance client needs with prudent risk management. Objectively identify risk and proactively partner with coverage, product and portfolio teams in the areas of customer selection and creation of protective, balanced credit structures with a focus on maintaining portfolio quality and protecting the Bank's balance sheet.

Oversee portfolio monitoring, including risk rating accuracy, concentration risk, and early identification of problem credits. Communicate with executive risk management and loan workout specialists to effect restructure of problem credits and minimize losses.

Lead or contribute to credit policy development, underwriting guidelines, and risk-adjusted return frameworks specific to leasing.

Engage in client facing due diligence and assist business partners with originating and onboarding new credit relationships.

Ensure all credit delivery activities have been completed in a timely, efficient and prudent manner while facilitating an environment for the efficient delivery to customers of products and services that require credit exposure.

Provide leadership in conjunction with first line business partners in establishing credit culture, risk appetite, and business strategy.

Follow defined processes, procedures and credit policies to accomplish all defined objectives.

Qualifications:

[10] years of combined experience in underwriting and credit risk approval. Significant experience with both C&I and investment commercial real estate is preferred.

Extensive experience with non-investment grade credit analysis, underwriting and portfolio management. Experience partnering with multiple commercial banking product areas to responsibly allocate capital across a credit relationship.

Strong administrative, communication, interpersonal and negotiation skills. Demonstrated ability to exercise sound judgment and act independently in a dynamic environment.

Demonstrated ability to balance risk and return, promoting responsible expansion of credit relationships while leading stewardship of the Bank’s balance sheet.

Education

Bachelor’s degree in finance, economics, accounting, or a related quantitative field required.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

View Benefits

Awards We've Received

2023

Age-Friendly Institute's Certified Age-Friendly Employer

2025

Dave Thomas Foundation’s Best Adoption-Friendly Workplace

2025

Disability:IN Best Places to Work for Disability Inclusion

2025

Human Rights Campaign Corporate Equality Index 100 Award

2024

Fair360 Top Regional Company

2024

FORTUNE’s World’s Most Admired Companies

2024

Military Friendly® Employer

Apply
  • Investigator II Johnston, Rhode Island Johnston, Rhode Island
    View Job
  • Sr. Credit Officer - Business Banking Chicago, Illinois; Boston, Massachusetts; Westwood, Massachusetts; Johnston, Rhode Island Chicago, Illinois, Boston, Massachusetts, Westwood, Massachusetts, Johnston, Rhode Island
    View Job
  • Citizens Banker North Foxboro, Massachusetts North Foxboro, Massachusetts
    View Job