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Business Banking SBA Sales Specialist II

Business Banking

Philadelphia, Pennsylvania; Pittsburgh, Pennsylvania; Miami, Florida; Southfield, Michigan

Description

As a SBA Sales Specialist, you will provide SBA training and knowledge support as a subject matter expert in the supported market, assist Relationship Managers (RM) with processing SBA 7(a) and 504 loans to ensure the process is managed efficiently and the customer experience is positive, and direct calling on third party groups (CDCs, CDAs and other government agencies) throughout assigned geographic markets in a direct effort to develop credit enhanced loan leads.

Primary responsibilities include

  • Provide SBA training and knowledge support to ensure RM's can identify and sell SBA opportunities.
  • Assist RM's with processing SBA 7(a) and 504 loans to ensure the process is managed efficiently and the customer experience is positive.
  • Direct calling on third party groups (CDCs, CDAs and other government agencies) throughout assigned geographic markets in a direct effort to develop credit enhanced loan leads.
  • Direct customer contact to explain the benefits of SBA loan programs and assist in loan package preparation, processing, and closing.

Qualifications

  • At least a minimum of 5 years direct experience with SBA/ Government guaranteed lending. 

  • Deep knowledge of SBA SOP

Education

  • Bachelors Degree preferred

Hours & Work Schedule

  • Hours per Week: 40
  • Work Schedule: M - F

Pay Transparency

The salary range for this position is $134,000 - $166,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is 

based on various factors including but not limited to the budget, work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work 

arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid 

time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit 

https://jobs.citizensbank.com/benefits.

#LI-citizens4 

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

View Benefits

Awards We've Received

2026

Dave Thomas Foundation’s Best Adoption-Friendly Workplace

2026

Disability:IN World's Top Disability Inclusive Business

2026 Glassdoor Award

Glassdoor
Best Place to Work in Consulting, Finance & Insurance

2025

Human Rights Campaign Corporate Equality Index 100 Award

2026

Newsweek America's Most Charitable Company

2025

The Banker's
US Bank of the Year

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