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Turning Remembrance into Action: The Power of Mentorship

Mentorship can change the way we see our experiences, our possibilities and what comes next. It has also become a powerful way to give back.

When experience becomes something more

For Julie H., Talent Marketing Manager, military spouse, Veterans Business Resource Group (BRG) leader, and American Corporate Partners (ACP) mentor, supporting the military and veteran community is both personal and professional.

After representing Citizens at ACP's Honoring 9/11 Through Actions event in New York City, Julie reflected on the power of shared experience and how sharing what we've learned can create meaningful connections, open doors and help other navigate what comes next.

Twenty-five years after September 11, I found myself in New York City for an experience I won't soon forget.

I joined a panel conversation at ACP's Honoring 9/11 Through Action event about supporting veterans as they navigate what comes next in their careers. ACP is a national nonprofit that connects veterans and active-duty military spouses with professionals for one-on-one career mentorship.

I came to the conversation with perspectives shaped by both my personal and professional experiences. Bringing them together in one conversation reminded me just how connected this work really is.

When experience becomes impact

One thing I kept coming back to throughout the conversation was the power of knowledge sharing. For many veterans, one of the biggest challenges in transitioning to a civilian career is translating military experience into language employers understand.

Leadership, adaptability, problem solving, resilience and a mission-driven mindset are just some skills that can carry far beyond military service. Sometimes it takes another person helping make those connections visible.

"None of us have every answer. But when we share what we know, we all get better."

A few stories. A much bigger impact.

During the panel, we shared only a handful of mentorship stories. A connection made. A word of encouragement. A conversation that helped someone see their experience differently or take the next step with more confidence.

But those were just a few stories from one room. Through ACP, so many more of these moments are happening every day between mentors, veterans and military spouses.

And mentorship goes both ways. As mentors, we have the opportunity to share what we've learned, but we're often just as inspired and motivated by the people we're supporting.

"That evening helped me see the scale of what happens when one person is willing to share their experience and perspective with another."

Turning remembrance into action

Being in New York City during the week of the 25th anniversary of September 11 added another layer to the experience. Everywhere I went, there were reminders of what that day means, of the lives lost and the service and sacrifice that followed.

It also reminded me that remembrance can lead to action. We can honor service by continuing to serve, creating connections, opening doors, sharing what we've learned and showing up for someone navigating what comes next.

Supporting veterans, service members and military families

At Citizens, we recognize the unique experiences and perspectives veterans, service members and military spouses bring to the workplace. Learn more about the programs, benefits, resources and support available to those who have served and their families.

Explore how Citizens supports the military community.