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Platform Manager - Global Capital Markets

Technology

Johnston, Rhode Island; Westwood, Massachusetts; Iselin, New Jersey

Description

4 Days in the office from any of our locations in Johnston RI,Iselin NJ, Dallas TX, Nashville TN. Westwood or Medford MA, or Phoenix AZ and couple other locations

Role is not relocation eligible. 

Capital Markets Platform Manager

Responsibilities

As a Platform Manager, you will be instrumental in bringing innovative ideas to fruition. Your role will be central to the successful integration of disruptive technologies within the organization. You will be responsible for providing groundbreaking integration support across multiple Technology and/or Company Platforms, providing consultation by using business and technical knowledge to support business strategies and deliver business outcomes. You will work with Business Architects, Data Architects and Technology Platform owners to ensure strategic alignment to Platform Blueprint roadmaps and enterprise standards. Additionally, you will be responsible for all aspects for oversight of the platform.

The Platform Manager will be responsible for:

  • Owning the technology and platform alignment of journeys/experiences from multiple pods to include one or more neighborhoods.
  • Managing all resources (FTE or Contractor) to support the platform – Analysts, Configuration Experts, Engineers, Testers, Managers etc.
  • Working closely with the Vendor Product Council/Team (for SaaS & COTS) to carry feature demand and requirements for consideration and also bring back future release plans – features and platform upgrades.
  • Working closely with the Capability Product Owner (in-house) to ensure the capability roadmap is being supported via planning and delivery routines.
  • Manage platform budgets for one or more neighborhoods.

Required Qualifications

  • 8+ years of experience in technology leadership roles, with a focus on production management or platform operations in Capital Markets
  • 8+ years of experience with Capital Markets equity, equity derivatives and fixed income products and their relevant trading processes, from client onboarding to trade capture, middle and back-office processing, accounting, risk and compliance.
  • Ability to manage global teams and lead cross-functional initiatives.
  • Ability to manage successful deployments, ongoing operation and strategy of Capital Markets portfolio of applications.
  • Broad range of leadership skills that include a demonstrated pattern of successful delivery, relationship management of stakeholders, and leading a highly engaged and value driven pod/product team. Ability to manage the successful deployment, ongoing operation and strategy of an identified portfolio of applications.
  • Hands-on experience with end-to-end software development of complex multi-tiered systems in an agile environment
  • Experience with multiple IT disciplines with a confirmed understanding of relevant architectural concepts
  • Experience using system and process analysis
  • Strong communication skills; ability to facilitate technical conversations with non-technical stakeholders

Desired Qualifications

  • Experience in the financial services industry; understanding of the role of FINRA regulated institutional broker dealers, and how they operate within a larger bank holding company, experience within consumer and custodial banks; experience handling sensitive financial data
  • Strong business analysis, solutions crafting, interaction management and presentation skills
  • Experience in cybersecurity
  • Understanding of multiple programming languages, including at least one front end framework (Angular/React/Vue), such as Python3, Java, JavaScript, .Net, Ruby, Golang, C, C++, etc.
  • UI/UX experience, including relevant web/application branding techniques
  • Ability to communicate across all levels in the organization
  • Experience with different SaaS solutions within the capital markets space; ie..Fidessa, TOMS, Dealcloud, Kynex, RiskSmart.

Education and Certifications

  • Required: Bachelor's degree in Software Engineering, Computer Science or related discipline

Pay Transparency 

The salary range for this position is $ 175,000 - $ 210,000 per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.   

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

View Benefits

Awards We've Received

2023

Glassdoor Best Place to Work in Consulting, Finance & Insurance

2025

The Banker's
US Bank of the Year

2025

Dave Thomas Foundation’s Best Adoption-Friendly Workplace

2025

Disability:IN Best Places to Work for Disability Inclusion

2025

Human Rights Campaign Corporate Equality Index 100 Award

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