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Commercial Operations Senior Documentation Coordinator

Commercial Banking

Johnston, Rhode Island; Columbus, Ohio; Chicago, Illinois; Charlotte, North Carolina

Description

Citizens Asset Finance (CAF) is headquartered in Johnston, RI and provides secured finance transactions for commercial clients.Products include loans, capital leases, synthetic leases, leveraged leases, direct finance leases and operating leases.CAF operates on a national business platform providing coverage to the equipment financing industry throughout North America.

The Senior Documentation Coordinator role for CAF is responsible for determining and preparing the appropriate financing documents; ensuring documents have been properly authorized and executed; confirming that all conditions precedent to closing have been met; and completing due diligence to perfect CAF’s security interest in the collateral. This role also ensures that all terms and conditions prescribed by the credit approval have been satisfied.

Because the Senior Documentation Coordinator brings experience and a thorough understanding of financing documentation to the role, this individual is expected to handle basic document negotiations.

The Senior Documentation Coordinator will maintain his/her own extensive portfolio of CAF customers and will be responsible for closing transactions with those customers. The role also supports transactions for customers of other CAF Documentation Team members when they are unavailable. In connection with these responsibilities, the Senior Documentation Coordinator will have the following additional duties:

Key Responsibilities

  • Independently prepare and validate all legal documentation on loan and lease transactions to ensure documents accurately reflect the approved structure and comply with company policies and procedures.

  • Provide initial drafts of document revisions (ranging from basic to complex) based on negotiations or specific requirements outlined in the credit approval.

  • Demonstrate knowledge of various types of equipment being financed to ensure appropriate documents are utilized and lien perfection in collateral occurs properly.

  • Analyze and understand transactions, including pricing, deal structure, collateral evaluation, credit, and tax components (including sales/use taxes and property taxes).

  • Manage the closing process with all parties, including customers, vendors, and internal and external counsel; authorize closings and instruct operations to disburse funds.

  • Independently book transactions using the CAF front-end system (Rapport) and ensure all transactions are booked accurately and in a timely manner.

  • Must have experience with specialty collateral including aircraft, rail and marine.

  • Conduct due diligence and review UCC searches, using UCC expertise to identify and address potential lien perfection risks.

  • Identify post-closing issues and ensure all post-closing items are properly documented and collected in a timely manner.

  • Ensure accuracy and completeness of customer legal and documentation files.

  • Participate in customer meetings and, when strategically appropriate, accompany Sales on customer visits.

  • Work closely with the Documentation Manager on process improvements to increase efficiency and streamline documentation workflows.

Qualifications

  • Minimum of 5+ years of experience with a strong background in finance and/or documentation

  • Operations experience is a plus, particularly with systems of record such as Rapport and InfoLease

  • High level of attention to detail and strong understanding of lien perfection requirements

  • Understanding of lease and loan documentation requirements

  • Ability to draft document provisions for Legal review and handle basic document negotiations

  • Strong verbal and written communication skills, organizational skills, and interpersonal skills

  • This position is available in Johnston, RI; Chicago, IL; Columbus, OH; Charlotte, NC

  • Bachelor’s degree required; paralegal background preferred

Hours/Work Schedule

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

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Awards We've Received

2026 Glassdoor Award

Glassdoor
Best Place to Work in Consulting, Finance & Insurance

2025

The Banker's
US Bank of the Year

2025

Dave Thomas Foundation’s Best Adoption-Friendly Workplace

2025

Disability:IN Best Places to Work for Disability Inclusion

2025

Human Rights Campaign Corporate Equality Index 100 Award

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