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Commercial Operations Lead Documentation Specialist

Commercial Banking

Johnston, Rhode Island; Columbus, Ohio; Charlotte, North Carolina; Chicago, Illinois

Description

Citizens Asset Finance (CAF) is headquartered in Johnston, RI and provides secured finance transactions for commercial clients.Products include loans, capital leases, synthetic leases, leveraged leases, direct finance leases and operating leases.CAF operates on a national business platform providing coverage to the equipment financing industry throughout North America.

The Lead Documentation Coordinator is a critical member of the CAF documentation team, who is responsible for ensuring that leases and loans with complex structures and/or documentation requirements are documented and closed in accordance with credit approval, product guidelines and regulatory requirements, as well as approving outgoing funds to clients and vendors.The incumbent will have the following primary responsibilities:

  • Review documentation packages prepared by Documentation Coordinators and outside legal counsel including documentation and collateral (invoice/asset) review, outgoing wire validation and approval and pre-bookings entered into system.
  • Perform appropriate due diligence to ensure all conditions precedent are met prior to closing / funding a transaction
  • Research and resolve complex operational issues
  • Must be well versed in UCC requirements to review UCC searches, UCC1, UCC3
  • Assist in the development, implementation, and training on any new processes, tools or software enhancements
  • Be able to review documents that CAF purchases and facilitate funding and pre-booking in system of record
  • Support the Documentation Manager in establishing and maintaining appropriate procedures, training materials, control environment, metrics and reporting 
  • Act as an informal resource for colleagues on the team

Qualifications

  • Requires 5+ years of related experience in financial services

  • Prefer advance knowledge of post-approval to loan closing process for equipment finance transactions.  Prefer strong knowledge of lease accounting system

  • Understanding of lease and loan documentation requirements

  • Self-motivated with an ability to adapt and adjust to changing conditions and priorities

  • Have a collaborative style, be flexible, and have an ability to partner with other team members across global time zones

  • An evidenced and accomplished history of independent problem solving

  • Established track record of delivery results in a complex environment

  • Ability to effectively manage multiple priorities through planning and time management

  • Demonstrated motivation to assist with team goals

  • Prior supervisor experience a plus

  • Bachelor’s Degree required, Paralegal preferred

Hours/Work Schedule

  • 40 hours per week, Monday – Friday, 8:00am – 5:00pm

  • This position is available in Johnston, RI; Chicago, IL; Columbus, OH; Charlotte, NC, hybrid 4 days on-site, 1 day remote.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

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Awards We've Received

2026 Glassdoor Award

Glassdoor
Best Place to Work in Consulting, Finance & Insurance

2025

The Banker's
US Bank of the Year

2025

Dave Thomas Foundation’s Best Adoption-Friendly Workplace

2025

Disability:IN Best Places to Work for Disability Inclusion

2025

Human Rights Campaign Corporate Equality Index 100 Award

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