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Data Analysis Manager

Data Analytics

Columbus, Ohio

Description

The Data Analysis Manager will have the opportunity to work with exciting technologies and data sets to develop next generation solutions for Citizens. In this role, you will be responsible for tracking the uptake of data and analytics initiatives by the business and measuring the value of those analytics initiatives. You will also ensure that the business adapts to insights provided by analytics outputs. You will thrive in this role through your data driven mindset and your ability to work collaboratively in cross-functional teams, ensuring understanding of data and recommending innovative solutions to streamline operational processes. 

Most importantly, you’ll feel valued for who you are and supported to achieve what’s important to you, personally and professionally!

Primary responsibilities include

  • Interface with business sponsors to affect change as data and analytics solutions are deployed; validate solution and connect outputs of use cases with those responsible for taking action.
  • Identify business process improvements to be made as a result of analytics insights.
  • Track uptake of data and analytics initiatives by the business.
  • Measure the value of specific analytics initiatives and track the increase in business profitability that can be claimed by each individual analytics use case.
  • Work closely with the BAL and Data Governance teams to communicate data and analytics successes and plans with the broader business community.

Qualifications, Education, Certifications and/or Other Professional Credentials

  • Required Qualifications
    • Bachelor's Degree
    • Deep knowledge of the business and related processes
    • Experience with data and analytics initiatives
    • Strong knowledge of CFG enterprise data management standards and processes
    • Significant understanding of analytics use cases and capabilities
    • Excellent communication and presentation skills
  • Preferred Qualifications
    • Master's Degree

Hours & Work Schedule

  • Hours per Week: 40
  • Work Schedule: Monday - Friday

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

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Awards We've Received

2023

Glassdoor Best Place to Work in Consulting, Finance & Insurance

2025

Human Rights Campaign Corporate Equality Index 100 Award

2026

Newsweek America's Most Charitable Company

2025

The Banker's
US Bank of the Year

2025

Dave Thomas Foundation’s Best Adoption-Friendly Workplace

2024

Disability:IN Best Places to Work for Disability Inclusion

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