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There are 7 Open Positions
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Collection Recovery Specialist
Customer Service and Call Center RI-Johnston-One Citizens Bank Way Johnston, Rhode Island -
Customer Service Representative - 2nd Shift
Customer Service and Call Center Multiple Johnston, Rhode Island; Pittsburgh, Pennsylvania -
Customer Service Representative - 1st Shift
Customer Service and Call Center Multiple Johnston, Rhode Island; Pittsburgh, Pennsylvania -
Home Mortgage Customer Service Specialist:
Customer Service and Call Center TX-Irving-5221 N. O'Connor Blvd Irving, Texas -
Home Mortgage Customer Care Representative
Customer Service and Call Center VA-Glen Allen-10561 Telegraph Rd Glen Allen, Virginia -
Home Mortgage Loss Mitigation Decisioning
Customer Service and Call Center VA-Glen Allen-10561 Telegraph Rd Glen Allen, Virginia -
Home Mortgage Loss Mitigation Back End Manager
Customer Service and Call Center Multiple Glen Allen, Virginia; Plano, Texas; Irving, Texas
- Mortgage Loan Officer Trenton, New Jersey; Remote Trenton, New Jersey, Remote
- Collection Recovery Specialist Johnston, Rhode Island Johnston, Rhode Island
- Business Banking Ops Credit Delivery Director Johnston, Rhode Island; Pittsburgh, Pennsylvania; Westwood, Massachusetts; Philadelphia, Pennsylvania Johnston, Rhode Island, Pittsburgh, Pennsylvania, Westwood, Massachusetts, Philadelphia, Pennsylvania
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Benefits We’re committed to providing benefits, resources and programming to surface healthy habits and support the whole you, across all aspects of your life. -
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Business Banking Jobs
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Technology, Security & Digital At Citizens, we invest in the humans who build the logic, ideas, and innovations that bring new technologies to life.
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Retail Banking Careers
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Job Seeker Resources
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Community Being good citizens is at the heart of who we are. See how Citizens supports and strengthens communities, learn about banking careers and search our jobs.
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Explore Citizens
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Career Areas
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Commercial Banking Jobs
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Corporate Jobs
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Mortgage Careers
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Commitment to Pay Equity Citizens is committed to building a diverse, inclusive, and high-performing culture where everyone feels valued, respected, and heard and feels a sense of belonging.
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Corporate Responsibility Our commitment to continual environmental, social and governance (ESG) progress is woven into the fabric of our business, as we work to create a thriving, sustainable, inclusive future for all of our stakeholders.
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What drives you? We strive to help our customers, colleagues and communities reach their potential. No matter what drives you, we'll support your goals with a culture that encourages mentoring and empowers you to put your ideas into action. Learn more about our Home Mortgage careers today.
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Our Journey for Social Equity We’re committed to creating a diverse, equitable and inclusive world. We’re proud of the meaningful progress we made in 2021 and are committed to continuing our efforts in 2022 and beyond.
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We're made ready for our NYC neighbors. Learn more about our activity around Manhattan.
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Citizens Helping Citizens
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Building a Well-Rounded Career CJ, Head of Enterprise Experience Risk, has been with Citizens for 17 years and he’s got some wisdom to share.
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Career Growth & Development at Citizens With dedicated programs, advice and upskilling opportunities, you can build the career you want at Citizens.
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Celebrating Those Who Live Our Credo We make it easy to recognize colleagues who live our values, drive innovation and volunteer in our communities.
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Supporting Veterans and Military Families at Citizens Military members demonstrate the ultimate sacrifice. At Citizens, we're proud to support veterans, those who are serving, and those who support them.
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How One Colleague Made Prioritizing Her Well-being Work Kendra, a colleague in our Universal Operations team, came in first place in our 2023 Move for Mental Health step challenge. Find out how she did it!
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How Karen Stays “Grounded in Gratitude” Here’s how Karen, Head of Citizens Contact Center & Retail Transformation, navigates her health journey.
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For Mark, Wellness Means Conscious Choices Hear about the moment our interim Head of Core Banking and Pittsburgh Market President made a wellness decision to prioritize a true work life balance.
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Kirsten’s Journey from Couch to 5K and Beyond When the opportunity to join Team Citizens at the 2023 TCS NYC Marathon came up, Kirsten knew she had to throw her hat in the ring.
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Recognizing the Hard Work of our Colleagues during Credo Week Credo Week is an opportunity to take a moment and recognize the incredible workforce that has helped us grow into the leading financial institution we are today.
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Job Seeker Resource Center Articles and videos to help job seekers through career changes, job searching, interviewing, and more
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Hear from our Early Career Program Alumni Our Early Career Development Program (ECDP) ensures that you get a versatile, interesting mix of experience in various disciplines and fields - with mentors and peers to support you along the way.
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Celebrating Pride 365 Days a Year Celebrating Pride is a reflection of Citizens' commitment to supporting LGBTQ + communities and fostering a more inclusive world.
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Our Charlotte, NC Office is Uniting Forward-thinking Digital Minds We’re committed to growing out our digital capabilities with our Charlotte office build out and top-down organizational commitment.
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Effective Career Conversations with Your Manager Read tips and best practices for navigating career conversations with your manager!
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Empowering the Workforce at the Annual Meet & Greet for Students with Disabilities The meet & greet helps students and recent graduates with disabilities identify their skills and hone their interview techniques.
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Ready to Protect our Customers A career with our Fraud Operations team is ideal for self-motivated people who desire to be best-in-class, delivering an exceptional customer experience.
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Celebrating Asian American Pacific Islander Heritage Month Citizens is proud to support Asian American Pacific Islander Heritage Month and to celebrate the contributions and achievements of our Asian and Pacific Islander colleagues.
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Betting on Herself The career journey of Kristy, Human Resources Development Consultant
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Citizens Continues Autism at Work Program Citizens is continuing to hire for their Autism at Work Program as part of their diversity and inclusion efforts.
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Celebrating our Colleagues’ Achievements: Big and Small Celebrating our colleagues is engrained in the Citizens culture. Learn about the different ways that we celebrate the achievements of our colleagues, every day.
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Disability Inclusion
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Educational Assistance Program Discover how Citizens supports your professional growth with our Educational Assistance Program. From financial support to skill development, explore our commitment to helping you build a rewarding career.
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Our Johnston, RI Campus is Strengthening Collaboration & Benefiting the Community We've officially opened our state-of-the art campus in Johnston, Rhode Island. Located off Greenville Ave, west of I-295, the new facility spans over 123 acres and is the centralized hub for over 3,000 colleagues. The Johnston Campus brings significant benefits to the local community.
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Innovation Starts with You Your manager can do it. Your teammates can do it. YOU can do it! At Citizens, every colleague – at every level of our organization – has a unique opportunity to build a great career – and transform the future of banking.
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Meet Omar, a Successful Banker and Proud Hispanic American Fluent in English, Spanish and Portuguese, Omar is proud to serve his community in Framingham, MA.
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How Citizens Helped Neil's Appointment to the Board of a Nonprofit Thanks to Citizens’ investment in his growth, Neil was unanimously appointed to the board of a nonprofit.
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Well-being at Citizens We invest in supporting wellness across all dimensions of our colleagues’ lives. Care for the whole you is an essential cornerstone of our commitment to you.
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Developing Skills Through Networking Meet Maria, an Engagement Manager at Citizens, and learn how her appetite to learn new skills, gain new experiences and expand her network helped her unlock her full potential.
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Business Banking Colleague Spotlight Our Business Banking colleagues share how they feel supported by leadership and our culture of innovation.
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Virtual Volunteering with Citizens Giving back is at the core of what we do and embedded deep in Citizens’ culture. As distinguished former Citizens colleagues, we invite you to engage in any of these virtual/at-home volunteer activities to continue to make a difference in your community.
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For Darnell, Well-being Begins with Balance When Darnell isn’t busy supporting our bustling Mergers & Acquisitions business, you can catch him getting some reps at the gym or hitting the heavy bag.
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We're hiring PCRMs in Southern New England! We're expanding our team of Private Client Relationship Managers in Southern New England. Learn more and apply today!
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Melissa's Career Journey at Citizens | Growth & Professional Success Discover Melissa's inspiring career growth journey at Citizens, where supportive environment and ample opportunities for development empower her to excel in her professional path. Learn more about how Citizens nurtures talent and growth.
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How to Avoid Recruiting Scams | Tips from Citizens Learn how to protect yourself from recruiting scams with tips from Citizens Cyber Defense Team. Stay informed about common red flags, protect your personal information, and ensure your job search is safe and secure.
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Citizens Colleagues Build Playhouse for Veteran Family Discover how Citizens colleagues from the Veterans and Caring for Citizens BRGs teamed up to build a playhouse for a veteran family, embodying our commitment to service, collaboration and community support.
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Helping Colleagues Grow Their Families with Adoption Support and Benefits We’re proud of the recognition for the support, care, and resources we provide colleagues when they begin their parenthood journey. Read David's story of how Citizens and his team supported his journey to parenthood.
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Democratizing Data Across Citizens We sat down with Krish Swamy, our Chief Data & Analytics Officer, to talk about big trends in the space, and his commitment to colleague upskilling in the discipline.
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Consumer Bank Colleagues Battle on the Ice Colleagues across the Consumer Bank gathered for the 1st Annual Citizens Stanley Cup at a rink near our Johnston, RI campus.
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Welcome to Your New Technology! Get started quickly with step-by-step instructions for setting up your new devices.
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A FinTech Veteran’s Perspective on Building an In-house Tech Firm Learn why Citizens Technology is perfect for curious and motivated software engineers looking to build impactful solutions that affect millions of customers.
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Guide to Behavioral Interviewing Learn how to have a successful behavioral interviewing experience.
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Finding the right career path: Guidance from our CEO, Bruce Van Saun Some lessons from our CEO Bruce Van Saun on career journeys and advancing your career.
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How Ryan grew from Commercial Banking intern into full-time associate Ryan's intern experience and success in the Commercial Banking Treasury Solutions group led him to a full-time role upon graduation.
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Meet Annie, COO of Underwriting & Portfolio Management for Citizens Commercial Banking Annie took a chance on her career out of school to go into Commercial Banking. Years later, she's become a chief operating officer.
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Robert’s Career Journey From Client to Colleague Hear Robert share how he went from a loyal customer, to working at Citizens.
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Bringing Her Whole Self to Work Hear from Kavita Kurella, SVP, Director of Product Strategy & Merchant Services with the Commercial Bank, about the impact her Asian American and Pacific Islander (AAPI) heritage has had on her life.
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From Refurbishing Sneakers to Thriving at Citizens The career journey of Silavong, CDL Merch Relationship Support Partner
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How Catherine and Her Team are Shaping the Future of Digital Banking Catherine and her team cover numerous areas in the digital world. Read how they impact digital interactions to deliver positive customer experiences.
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Meet Aaron, Branch Manager & Seasoned Resident of Boston’s Chinatown Aaron is living out our values as the BM of his Chinatown branch, helping his branch team grow and actively giving back to his community.
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Citizens Alumni Community Citizens supports our alumni at work, at home, and in your community. We’re committed to helping our former employees thrive, and invite you to reconnect and explore opportunities at Citizens.
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Ready To Plan Together Citizens Wealth Management has seven distinctive, contemporary centers around our footprint. These environments allow colleagues to collaborate with one another, and to get to know our clients to understand what matters most.
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From Challenging Start to Unstoppable The career journey of Renee, Business Banking SVP and Virtual Channel Director
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How Lisa Made the Most of Mentorship Lisa, a Retail Banking Director for the Upper Mid-Atlantic region and a 33-year Citizens veteran, recently shared in her own words what it means to have a mentor and be a mentor.
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Writing Her Own Career Story
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Finding the Perfect Career Fit
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Internal Mobility Check out the career journeys of colleagues from around the organization, and across our footprint.
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Tips for Video Interviewing If you’re on the job search and part of an online recruiting process, check out these tips from our recruiting team on how to succeed at your next virtual interview.
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How a "Just do it!" Mentality Led to Career Growth Mo, head of Transactions Processing for Consumer Operations and a 21-year Citizens veteran, recently shared in his own words the importance of continuously learning, growing and being encouraged by his mentors to pursue new career opportunities.
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Curiosity and Commitment The career journey of Jessika, ESG Product Associate of Commercial Liquidity
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FinLit Volunteers at Citizens During Financial Literacy Month (and every month), we celebrate our FinLit volunteers who help make a difference in their customers' lives and the community they're a part of.
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Get to Know: Camille Teixeira Camille Teixeira, an Information Security Specialist at Citizens, was born and raised in Bristol, RI, home of the oldest running Fourth of July Celebration in the country. We sat down with Camille to learn more about how she is helping to strengthen the community where she lives and works.
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Herb Teaches Financial Literacy in Boston's Chinatown Neighborhood Relationship Manager Herb exemplifies our Credo with his financial literacy work in Boston’s Chinatown.
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Meet Yvette, Head of Development at Citizens Learn how Yvette centers herself everyday to be more productive — and make sure her work is meaningful.
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Time to Transform Your Career – and the Financial Future We’re taking our brand national – and reinventing the way people manage money. We need talented, strategic and creative professionals to help blaze the way. Are you ready?
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Students & Data Science Enthusiasts Converge at the BrownU DataThon Some of our top minds in the data science field and enthusiastic undergraduate talent convened for a weekend of data discovery.
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Meet Evan, active U.S. Army First Sergeant and Branch Manager in Derry, NH With the support of his branch colleagues and family, Evan is able to balance his role as First Sergeant for his unit and his Branch Manager position.
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Mergers & Acquisitions Hub Mergers and acquisitions are part of our strategy. Citizens is ready to earn its place as a valued part of our new communities. We're here to listen and help our customers, colleagues and communities. Here are some questions you may have as a job seeker, candidate or current colleague of a company we recently acquired.
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Our Locations Learn about the dynamic office locations and environments you could be working in as a Citizens colleague.
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Seven Must-dos Before Applying to Your Next Job On the job hunt? Check out this list of 7 must-dos before you begin hitting those application buttons!
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Eight Questions to Ask During your Interview Impress your potential employer by asking these questions at your next interview!
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