Sr. Government Banking RM

Description

Senior Treasury Relationship Manager – Government Banking

The Senior Treasury Relationship Manager will support municipal and public-sector clients, including cities, towns, counties, authorities, and other government entities that bank with us. This role is focused on managing and growing treasury relationships across Massachusetts, New Hampshire, and surrounding markets, advising clients on comprehensive working capital and treasury solutions including Cash Management, Commercial Card, Merchant Services, Trade, and Supply Chain Finance.

The role will be based in Massachusetts, with office presence in Westwood or Boston, and a dedicated focus on regional government banking portfolios.

Primary Responsibilities

• Serve as a trusted advisor to municipal government and public-sector clients and prospects, delivering treasury solutions that optimize cash flow, liquidity, and operational processes while driving high client satisfaction and revenue growth.
• Achieve annual goals through new client acquisition and expansion of existing government banking portfolios across Massachusetts, New Hampshire, and adjacent markets.
• Partner closely with Government Relationship Managers to position Treasury Services early and consistently with existing and prospective municipal clients, identifying new opportunities and cross-sell potential.
• Provide thoughtful leadership, public-sector–specific insights, and market perspective to support municipalities’ evolving treasury, regulatory, and operational needs.
• Coordinate internally with product, service, and implementation partners to ensure seamless onboarding and an optimal end-to-end client experience.
• Provide ongoing market feedback and competitive insights within the government banking space to support continued growth and differentiation.

Qualifications

• Minimum of 5+ years of Treasury Services sales and relationship management experience, preferably supporting municipal, government, or public-sector entities.
• Strong knowledge of cash management, commercial card, merchant services, and trade/supply chain finance solutions; CTP preferred but not required.
• Excellent communication and presentation skills with the ability to engage municipal finance directors, treasurers, administrators, and other senior officials.
• Demonstrates integrity, transparency, and strong ethical judgment aligned with public-sector banking standards.
• Self-driven, high-energy, and results-oriented with a strong work ethic.
• Ability to travel locally and regionally as needed to support client relationships.

Education

• Bachelor’s Degree required
• Certified Treasury Professional (CTP) preferred but not required

Hours & Work Schedule

• Hours per Week: 40
• Work Schedule: M-F

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.