Facilities Manager Lead

Description

As the Facility Manager Lead, within Real Estate Operations, you will have the responsibility for all efforts to execute and deliver Facilities Management and Repairs and Maintenance for a geographical region within the Citizens Bank US based properties.  This role is the direct connection to the Repairs and Maintenance team to execute deliverables on all aspects of maintenance necessary. You will direct coordination to building technicians and vendors. Provide comprehensive facilities / repairs & maintenance support for Retail Banking operations, including complete interior and exterior building structure and grounds maintenance. Through superior client service you will build customer relations with service providers and client personnel in an effort to achieve internal business unit and external client Key Performance Metrics.

Primary responsibilities include:

• Directly Manage, provide coordination and to the Sr. Building Maintenance Technician along with external vendors. Provide comprehensive facilities / repairs & maintenance support for Retail Banking operations, including complete interior and exterior building structure and grounds maintenance.
• Provide superior client service
• Oversee operations at banking office buildings and retail branches. 
• Build customer relations with service providers and client personnel
• Achieve internal business unit and external client Key Performance Metric
• Manages budgets, contracts, and identifies cost-saving opportunities

Required Skills/Experience:

• Minimum 7 years hands-on facility management experience, with some project management experience and/or business management within a large corporate environment

• Excellent written/communications and follow-up skills  - Effectively communicates with internal teams, vendors and management. 

• Experience working in the banking industry/high security areas preferred.

• Working knowledge of site infrastructure and building systems, maintenance procedures and safety protocols

• Addresses maintenance issues, emergencies and other facility challenges proactively’

• Manages budgets

• Ability to work independently and prioritize multiple tasks to assure successful on-time completion of all

• Computer software; Microsoft, Excel, Word, PowerPoint, CMMS knowledge

• Ability to travel

• Valid Driver's License

Education, Certifications and/or Other Professional Credentials:

• Associate Degree

• Bachelor’s Degree preferred

Hours and Work Schedule

Hours: 40

Work Schedule: M-F with ability to travel overnight and be on-call

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.