College Partnership Operations Director

Description

As the College Partnership Operations Director, you will serve as a project manager and implementation lead for the enrollment services that are sold, requiring ongoing communication with the campus enrollment staff and College Raptor Account Executives to construct and continuously ensure successful deliverables to clients. These services include a next-generation net price calculator, InsightFA®, FinanceFirst®, predictive modeling, financial aid leveraging, and student lead generation services.

Primary responsibilities include

• Communication with clients to gather the necessary information to deliver contracted services.
• Work with clients and internal staff to implement products and services.
• Track implementation and collaborate with colleagues to ensure successful implementation.
• Enhance current products and services and assist in the development of new enrollment services.

Qualifications, Education, Certifications and/or Other Professional Credentials

• Bachelor's Degree required; Graduate Degree preferred
• Demonstrated success in enrollment management (assistant director or above in admissions, financial aid, enrollment management at an accredited higher education institution and/or a higher education consulting firm)
• Demonstrated high-level proficiency in Microsoft Excel and experience with data modeling software
• Project management expertise to ensure customers are receiving high level care and quality deliverables

Hours & Work Schedule

• Hours per Week: 40
• Work Schedule: 8 am - 5 pm but will vary due to job requirements and limited travel

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.