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Sr Credit Officer, Commercial & Industrial (C&I) - Corporate Banking

Risk

Boston, Massachusetts

Description

Senior Credit Officer – Commercial & Industrial (C&I) - Corporate Banking Division

We are seeking a dynamic and experienced Senior Credit Officer to support and oversee credit risk within a Commercial & Industrial (C&I) portfolio of the Corporate Banking division. This role is responsible for independently evaluating, approving, and managing credit exposure across a diversified portfolio, with a sizeable concentration in healthcare. The position requires sound credit judgment, strategic thinking, and the ability to operate decisively in a fast-paced and multi‑stakeholder environment.

 The Senior Credit Officer role is highly visible and influential—requiring strong interpersonal skills, expertise in commercial credit, and the ability to collaborate effectively across a geographically dispersed organization while maintaining disciplined risk oversight and supporting business objectives.

Key Responsibilities

  • Exercise delegated credit authority to review, approve, decline, or recommend credit actions for new originations, renewals, amendments, and modifications
  • Provide clear, objective, and independent credit assessments, ensuring alignment with risk appetite, underwriting standards, and regulatory expectations
  • Promote analytical rigor and best practices across underwriting and portfolio management teams
  • Partner and collaborate with line of business counterparts to constructively achieve portfolio objectives
  • Ensure all credit delivery activities are completed in a timely, efficient, and prudent manner with a solution-oriented mindset
  • Maintain disciplined monitoring of portfolio trends and exposures, supporting early risk detection and strategic portfolio management. Work with Relationship Managers, Portfolio Managers and Workout teams to develop corrective actions and minimize loss
  • Model and reinforce the bank’s credit culture, providing leadership on credit decisions, risk management approaches, and continuous improvement initiatives
  • Ensure adherence to credit policies, procedures, and documentation standards across all credit delivery activities

Qualifications

  • 15+ years in a Wholesale Credit and Commercial Lending with primary experience dealing with Corporate credit relationships in a large bank environment
  • Healthcare sector lending experience required
  • Strong administrative, communication/interpersonal and negotiation skills
  • Demonstrated ability to exercise sound judgment and act independently in a multi-tasked and fast paced environment

Strong understanding of regulatory requirements, commercial loan structures, credit policies, and risk governance frameworks

Hours & Work Schedule

  • Hours per Week: 40 
  • Work Schedule: M-F

Pay Transparency 

The salary range for this position is $275,000- $300,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .

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Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

View Benefits

Awards We've Received

2023

Glassdoor Best Place to Work in Consulting, Finance & Insurance

2025

The Banker's
US Bank of the Year

2025

Dave Thomas Foundation’s Best Adoption-Friendly Workplace

2025

Disability:IN Best Places to Work for Disability Inclusion

2025

Human Rights Campaign Corporate Equality Index 100 Award

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