Private Bank, Lending Strategy & Execution Partner

Description

We are not hiring for a job—we’re recruiting a force multiplier. As a Lending Strategy & Execution Partner within our Private Bank, you will help architect the most client-centric, operationally precise, and competitively dominant lending platform in the industry. If you’re the type who sees inefficiency as an invitation, inconsistency as fuel, and client experience as sacred, read on.

This is a high-stakes role for a detail-obsessed operator with elite writing skills, ability to synthesize risk, return and client impact into actionable decisions, and the discipline to drive complex workstreams from ambiguity to execution. You’ll work directly with Private Bank leadership to elevate our end-to-end lending strategy—including pricing, policy design, operational workflows, and process execution—across consumer and business lending products.

What You’ll Do:

• Architect and execute private bank lending initiatives that set the standard in precision, speed, and client experience.
• Serve as the connective tissue between Product, Credit, Operations, and Sales—ensuring clarity, accountability, and progress.
• Author executive-ready business cases and data-driven proposals to advance strategic process improvement initiatives.
• Lead with urgency: Identify bottlenecks, design solutions, and mobilize cross-functional teams to remove friction and scale impact.
• Drive sprint-based execution cycles to improve lending operations, unlock throughput, and ensure clean, auditable processes.
• Track performance, flag red zones, and implement continuous improvement loops using data, feedback, and first-principles thinking.

What We’re Looking For:

• 5+ years of experience in private banking, wealth/investment management, residential lending, or financial services operations—preferably in high-growth or high-regulation environments.
• Exceptional writing and verbal communication skills, with the ability to distill complex processes into clear, concise, and actionable insights for senior stakeholders.
• A fierce bias for action. You can lead without title, push without ego, and finish what others start.
• Proven history of turning policy into execution—and execution into results.
• Relentless attention to detail and accountability. You don’t just spot issues—you solve them, document them, and prevent them.
• Experience with residential lending (mortgage/HELOC), unsecured lending, and entity/trust borrowing structures is highly valued.

Work Structure:

• 40 hours/week expected.
• Flexibility to work beyond standard hours, including evenings and weekends when needed, to meet critical deadlines and deliver high-impact outcomes

Pay Transparency

The salary range for this position is $120,000 - $160,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.   

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.