Communications Partner

Description

As a critical member of the Corporate Communications team, the Communications Specialist will primarily support both internal and external communications for Business Banking and Enterprise Payments, including our efforts to educate and engage stakeholders in our campaigns, capabilities, strategy and initiatives through storytelling. They will play a key role in driving engagement through new ways of communicating and connecting. 

Responsibilities

• Support end-to-end editorial process—including creating content and measuring impact
• Research, write and publish stories that raise awareness of our capabilities, people and wins
• Raise and execute ideas to test and learn new, innovative communications formats
• Develop and execute communications planning efforts for other projects/programs as assigned
• Maintain connectivity across business lines and with key partners

Qualifications

The ideal candidate will:

• Build effective working relationships with internal and external stakeholders 
• Learn and employ the voice/tone of the Business Banking division
• Synthesize complex messaging and content and represent it simply, visually and in a compelling and modern way
• Think creatively and develop innovative approaches to address challenges
• Stay current on what’s happening throughout the organization in order to make connections and align communications
• Have strong writing, editing, proofreading and presentation design skills 

Qualifications, Education, Certifications and/or Other Professional Credentials

• Bachelor's degree or equivalent work experience. 

Hours & Work Schedule

• Hours per Week: 40
• Work Schedule: Monday-Friday 8-5 in Office full time. Can work in Boston MA, Westwood MA or Johnston RI

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Equal Employment Opportunity

At Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.