Ready for a Great Career – And to Make a Lasting Impact for Millions

We’re transforming our company, taking things to a whole new level – on a national scale. And we’re not stopping there.

Through acquisitions, a company-wide culture that supports innovation, and strategic partnerships with FinTechs, we’re making big steps toward the future, redefining the way people manage their money with new solutions. Like our digital bank, Citizens Access, and Citizens Pay, which provides an easy and budget-friendly way to buy now and pay later (BNPL). 

Our amazing progress is powered by our Enterprise Experience (EXO) team, a talented group of creative and strategic professionals who work together to help us meet customers where they are. The work they do is seen, heard, and felt by some 18,000 colleagues and millions of customers around the country.

Ready to bring your talents to our EXO team?

We’re hiring professionals in the following areas to help propel our company forward, drive growth, and maximize the customer experience:

• Marketing and Communications: You’ll deliver value by telling our story in compelling ways to our customers.
• Digital Banking: As part of our digital experience team, you’ll be help millions of customers manage money in new and exciting ways.
• Customer Experience: Leveraging powerful customer insights, you’ll help us build deep and enduring customer relationships.
• Customer Analytics: Your experience with data insights will allow us to proactively serve our customers and guide them toward solutions that help reach their goals.
• Payments Strategy & Innovation: You’ll be involved in helping us build solutions and strategies that accelerate and simplify the way people pay.
• Transformation: You’ll bring innovation to life, delivering meaningful changes to our customers and overall speed and efficiency throughout our organization.

Are you ready to work with trailblazers like Beth, Lamont and the rest of the EXO team?

Everything you’ve done has made you ready for what’s next. Come make a lasting impact with us. Check out our open positions now!