Platform Owner: AI/ML Platforms

Description

The AI/ML Platform Owner (PO) collaborates with business, technology and analytics partners to prioritize and deliver on the strategic vision of new patterns and capabilities in the AI/ML platform. The PO will drive the implementation of product roadmaps and capabilities to support business use cases. The PO will use agile methodologies across teams to drive the continued transformation from a project based to a product-based organization. The PO will identify trends in the external marketplace to ensure adoption and usability of the platform. In collaboration with the neighborhood lead, the PO will co-develop the roadmap for continuous growth and evolution of the platform.

The PO will work in concert with the Agile Coach and Scrum Master to evaluate the performance of the pod to ensure the team is reaching their full velocity and output. This individual will also be responsible for providing transparency and ongoing communications with business partners, technology leads and Enterprise Data and Analytics Town Leads, along with other key stakeholders. 

Key Responsibilities

• Partner closely with business unit senior leadership to deliver on the strategy and roadmap for continuous business growth and improvement of the bank’s AIML Platform.
• Serve as key leader on agile team(s):
  • Empower pod members to continuously learn and a grow
  • Prioritize work against clearly defined outcome-oriented goals, metrics and OKRs.
  • Support an agile mindset across internal teams to drive the transition to a customer-centric organization.
  • Transform the high-level vision into detailed requirements.
  • Provide oversight to ensure alignment with agile/scrum practices.
  • Provide feedback to pod members on performance, and work with the Agile Coach and Scrum Master to evaluate the performance of the Pod and its members. 
• Ensure Data Scientist/ML Engineer experiences align within team strategy and requirements by collaborating with stakeholders.
• Responsible for the strategic development, end-to-end execution, and optimization of the AIML Platform. 
• Accountable for delivering value for the product, definition of overall vision and financial outcomes.
• Work closely with delivery teams to ensure they build the right functionality in a timely manner.
• Create, prioritize and refine backlog in collaboration with Neighborhood Leads to deliver the most valuable work first, while ensuring technical integrity of all features or components.

Qualifications

Key Skills & Competencies:

• 3+ years of experience in AI/ML Platforms
• Understanding of Agile methodologies, tools and techniques
• Ability to learn and adjust based on feedback and make decisions based on client needs. Seek out and use different ideas and viewpoints. 
• Ability to navigate through the unknown, proactively reaching out to cross-functional teams to identify connections along the journey.   
• Leverage knowledge, partnerships and relationships to remove obstacles while driving for speed, agility and simplicity.  
• Results oriented.  Ability to hold yourself and others accountable; coach and encourage others to do more.
• Innovative, enjoys thinking outside of the box and developing new ways of working.
• Organized and communicates effectively.
• Ability to influence key partners and stakeholders.

Preferred Experience

• Bachelor’s degree required
• Experience working with Technology and Data Science Teams
• Experience working with AWS Sagemaker and/or H2O.ai

Hours and Work Schedule
Hours per Week: 40
Work Schedule: Monday - Friday

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer/Disabled/Veteran

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

#LI-Citizens1

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.