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Director of Corporate Events

Marketing, Digital Experience, and Communications

Westwood, Massachusetts; Johnston, Rhode Island

Description

The Enterprise Sponsorships, Experiential Marketing and Internal Events Team is hiring a seasoned Director of Corporate Events to join the team and drive/develop best in class experiences, meetings, conferences and reward and recognition events for executives and colleagues across the company and in multiple geographies. This role will strategize and partner with key executives and leaders throughout the organization, develop events that meet strategic objectives and ensure flawless execution. The ideal candidate is a strong leader, communicator and motivator who can manage multiple projects simultaneously including planning meetings, project management, budget management, and collaboration with partners at all levels and within all line of businesses. 

In addition to leading, coaching and developing a team of event planners, the candidate will be responsible for sourcing speakers, vendors and along with their team manage project plans and production of in-person, virtual and hybrid events, and conferences across the bank. These can range from small group events to large multi-day conferences. Corporate events include but are not limited to town hall tours, executive market tours, business line conferences, company-wide communications events, incentive and recognition events. 

The ideal candidate has strong relationship building, influencing, and negotiating skills and can effectively work with varying levels of colleagues across the organization, including executives, as well as external vendor partners. This role will require strong written, verbal communication and presentation skills. 

Primary responsibilities include.

  • Craft, design, and implement events to support all areas of our company through development, planning and execution of in-person, virtual and hybrid events.
  • Collaborate and communicate with Corporate Communications stakeholders to understand their line of business needs and develop event plans to support their content objectives and deliver engaging events for colleagues.
  • Lead a team of seasoned event planners to create and develop new ideas to for internal events to deliver key messages and goals that resonate with engaged colleagues.
  • Present to key stakeholders including executives and leaders to clearly articulate event details, planning requirements and deliverables for each event.
  • Manage multiple events simultaneously, manage project plans, and meet deadlines while being flexible to changing environments.
  • Work with internal experiential marketing team to leverage best practices
  • Ensure alignment with marketing and branding on all events.
  • Source and research vendors, speakers and venues and manage contracts in internal systems for onboarding, risk analysis and payments.
  • Create a post experience assessment and report key metrics for each experience.
  • Travel frequently for meetings, events, and conferences to ensure flawless execution.

Skills

  • Strategic thinker with ability to identify issues and offer creative solutions
  • Excellent communication skills, both written and verbal; strong ability to execute and deliver presentations to leadership
  • Strong ability to multi-task, manage and organize projects at the same time in various stages of planning simultaneously
  • Experience managing mid to large-size budgets with knowledge of contractual language and negotiating with vendors relating to meetings and events
  • Self-driven and ability to work both independently and lead a team
  • Ability to exercise judgment in narrow timeframes
  • Proven ability to develop, manage and report on event KPIs
  • Experience with WebEx, Zoom, event registration systems
  • Event production knowledge such as audio, video, lighting, production
  • Proficient in Microsoft Office (Word, PowerPoint, Excel, Outlook, SharePoint, Teams)

Qualifications, Education, Certifications and/or Other Professional Credentials

  • Minimum 10 years related work experience in corporate environment and event planning; Financial Services Industry preferred
  • Able to lead a high performing team and work closely with senior executives
  • Work independently and lead a team and complex projects
  • Must be comfortable working in a fast-paced environment working with tight deadlines and prioritizing responsibilities while remaining detail oriented
  • Willingness and ability to work non-traditional hours (evenings and weekends) and travel as required for on-site event management approximately 30% of time will be traveling.

Hours & Work Schedule

Hours per Week: 40 Hours

Work Schedule: Monday through Friday 8-5 

Location: Westwood/Boston, MA or Johnston, RI

#LI-Citizens1

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

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Awards We've Received

2024

Dave Thomas Foundation’s Best Adoption-Friendly Workplace

2024

Disability Equality Index Best Places to Work for People with Disabilities

2024

Fair360 Top Regional Company

2024

FORTUNE’s World’s Most Admired Companies

2024

Human Rights Campaign Corporate Equality Index 100 Award

2024

Military Friendly® Employer

2023

Age-Friendly Institute's Certified Age-Friendly Employer

2023

Bloomberg Gender Equality Index, Standout

2023

Forbes America's Best Large Employers

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