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Compliance Sr Manager

Risk

Medford, Massachusetts; Johnston, Rhode Island; Westwood, Massachusetts

Description

This role supports the Ethics Office, specifically conflicts of interest, anti-bribery and corruption, and gifts and entertainment programs.  The role will provide subject matter expertise to various business lines and will work in collaboration with Legal, Compliance, and support functions.  The role will work closely with and report directly to the Head of Ethics Office Programs.  The role will also help support the Regulation O & W governance and the Regulation O & W Program Offices. 

This is a highly visible role that will require superior project management skills, deep business knowledge, broad connections across all businesses lines as needed, excellent verbal and written communication skills, and regulatory knowledge. Executive level communication will be required as well as regulator direct communication. Candidates must have experience in complex problem solving, working across multiple businesses, documenting corrective action plans, designing controls and key risk indicators.

The duties of this position include but are not limited to:

  • Managing and providing updates on the conflicts of interest, anti-bribery and corruption, and gifts and entertainment programs, which entails assessing both bank policies and U.S. regulatory requirements.
  • Driving corporate governance, while promoting appropriate policy and procedure direction.
  • Drafting clear and concise reporting for senior management and various committees of the Bank.
  • Acting as the subject matter expert for various business lines and working in collaboration with Legal, Compliance, and support functions.
  • Developing and overseeing training.
  • Identifying key risks and controls for both bank and business lines
  • Staying current of the regulatory environment and expectations through discussions with peers, seminars, webinars, roundtables, law firms, bankers’ associations, etc.

Required Skills and Experience:

  • 5+ years minimum experience in Banking with at least 2 years in controls or compliance.
  • Prior experience in control design and ongoing program governance post execution.
  • Prior experience in MRA remediation and regulatory interaction.
  • Computer proficiency, specifically MS Office (Word, Excel, Access, PowerPoint, etc.).
  • Must be proactive with the ability to work independently and deliver superior results.
  • Critical thinking and the ability to develop a comprehensive assessment of regulation programs.
  • Strong communication skills with an ability to convey complex topics and recommendations (written, verbal and listening).
  • Team-player who can manage to time sensitive deliverables.

Education:

  • Bachelor's degree in relevant field of study or equivalent work experience required.

Hours & Work Schedule: 3 days in office, 2 working from home

  • Hours per Week:40
  • Work Schedule: Monday-Friday

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Equal Employment Opportunity

At Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

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Awards We've Received

2024

Dave Thomas Foundation’s Best Adoption-Friendly Workplace

2024

Disability Equality Index Best Places to Work for People with Disabilities

2024

Fair360 Top Regional Company

2024

FORTUNE’s World’s Most Admired Companies

2024

Human Rights Campaign Corporate Equality Index 100 Award

2024

Military Friendly® Employer

2023

Age-Friendly Institute's Certified Age-Friendly Employer

2023

Bloomberg Gender Equality Index, Standout

2023

Forbes America's Best Large Employers

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