Skip to main content

Process Automation Manager

Commercial Banking

Johnston, Rhode Island

Description

As the Automation Manager, you will lead end-to-end, integrated robotic process automation solutions through a delivery team of automation developers and business consultants.  The primary toolkit will include UIPath and shall be inclusive of both attended and unattended automation and intelligent workflow.  A forward thinking mindset with expertise and experience in leading the delivery of automation is critical to the success of this role.  This leader will help to drive day to day success of implementing robotic process automation as well as help to lead the future vision of our intelligent automation program.

Primary responsibilities include

  • Research, innovate & pilot new automation tools.
  • Recommend automation solutions across the enterprise and lead solution design sessions.
  • Lead highly engaged and highly skilled Agile teams in a way that balances risk and results.
  • Support unique automation development solutions for complex automation challenges.
  • Implement strategic roadmap for automation software and development.
  • Consult with Technology Architecture team to plan for future software requirements and changes.
  • Help to effectively manage budget & forecast for automation delivery.
  • Help to manage vendor relationships to ensure automation teams are adequately supported.

Qualifications, Education, Certifications and/or Other Professional Credentials

  • 3-5 years experience leading the delivery of UIPath automation.
  • People leadership experience with a collaborative approach and style.
  • Agile certification a plus (not required)
  • UIPath certification a plus (not required)

Hours & Work Schedule

  • Hours per Week: 40
  • Work Schedule: M-F 9am to 5pm

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

View Benefits

Awards We've Received

2024

Dave Thomas Foundation’s Best Adoption-Friendly Workplace

2024

Disability Equality Index Best Places to Work for People with Disabilities

2024

Fair360 Top Regional Company

2024

FORTUNE’s World’s Most Admired Companies

2024

Human Rights Campaign Corporate Equality Index 100 Award

2024

Military Friendly® Employer

2023

Age-Friendly Institute's Certified Age-Friendly Employer

2023

Bloomberg Gender Equality Index, Standout

2023

Forbes America's Best Large Employers

Apply