Student Lending Relationship Manager

Description

The incumbent is primarily responsible for all aspects of the selling process for student lending products. The sale may encompass several different products across various disciplines, program features, and points of distribution including colleges and universities, businesses, high schools and retail branch locations. The Student Lending Relationship Manager II will manage and drive sales to meet targeted goals in a specific geographic territory.

Position Responsibilities:

• Manage and grow an assigned book of business in a specified territory
• Meet or exceed sales goals as assigned annually by management
• Coordinate all Citizens approved communication with the client in order to develop the relationship
• Build and monitor market share toward volume goals by assessing client’s needs and responding quickly to issues
• Be available to conduct debt counseling, financial aid awareness sessions, etc. as requested
• Ensure all administrative responsibilities are completed as outlined and on time, including updates to Salesforce.com, sales reports, scheduling reports, expenses and strategy work
• Attend all activities relating to industry trade shows and other direct customer facing opportunities

Sales territory: NC, SC, VA, PA, WV

Qualifications:

• 5-8 years of B2B or relationship management experience
• 5 years of experience with indirect lending, preferably in Education Finance
• Knowledge of the federal and private student loan market
• Proven ability to lead teams, drive change and influence work groups
• Business Leadership – Ability to coordinate and drive business development efforts with executive leaders
• Project Management –Lead projects from inception through completion
• Business Development - Design business solutions to meet the needs of the client
• Ability to inform, educate and influence to effectively set up proposed projects when working with cross-functional counterparts and internal colleagues
• Creative Problem Solving – Analytical creativity and problem solving skills, focusing on driving results that balance risk/reward
• Ability to work independently and as a team in a remote environment
• Bachelor's Degree Required

Hours and Work Schedule

Hours per Week: 40 hours

Work Schedule: Monday-Friday with some weekends

Travel required 50% within sales territory.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.