Corrspndnt Lndg Acct Managr

Description

As the Correspondent Lending Senior Regional Account Manager, your primary focus will be on business management and business development within the assigned territory. This will include cultivating deep relationships with existing correspondent partners while also continually seeking new opportunities to further expand the lender network in the territory. You will network with various industry partners (MI Companies, Warehouse Banks, state and local MBA chapters, etc.) to continually promote the Citizens brand within the territory and ensure it is always represented with professionalism and integrity. You will have the opportunity and expectation for frequent business travel in order to effectively manage existing relationships and establish new ones. You will also be responsible to prudently monitor and manage risk while growing production on a month to month basis. This will include onboarding and training new accounts as well as ongoing maintenance, frequent interaction and periodic face to face meetings. You will report directly to the SVP of Correspondent Lending.

Primary responsibilities include:

• Maintain frequent contact with account base across regional territory (50%):
  • Provide training and conduct onsite informational meetings for account base including but not limited to products and industry regulations / guideline changes.
  • Research prospective accounts and maintain contact to solicit new business. Interview prospective accounts and maintain an account database.
  • Assist in development of marketing materials for this purpose; distribute materials to existing and prospective account base.
  • Monitor pipeline performance daily (including tracking monthly volume, fall out, loan and account quality) (25%).
  • Manage expenses, travel/call reports and productivity (15%).
  • Maintain familiarity with regulatory and industry standards and requirements, including attending educational and industry related seminars and conferences (10%).

Qualifications, Education, Certifications and/or Other Professional Credentials

• Minimum 5 years of relevant mortgage banking experience, with an emphasis on relevant third-party and/or B2B experience as strongly preferred.   

Hours & Work Schedule

• Hours per Week: 40
• Work Schedule: Monday-Friday
• Occasional evening and weekend work may be required as job duties demand.

Pay Transparency

Commissioned based. Individuals in this role have historically earned between $98,000.00 - $207,000.00 per year, based on performance and productivity against commission plan parameters.  A component of that compensation includes salary ranging between $45,000.00 - $60,000.00 per year. 

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.