Deposit Ops Sr Specialist
Finance and Accounting
Riverside, Rhode Island
Description
As the Deposit Operations Senior Specialist, you will be responsible for processing transaction requests for customers, branch colleagues and internal colleagues.
Primary responsibilities include
- Performs advanced clerical operations tasks that are routine and/or repetitive in nature in a fast-paced environment.
- Utilizes methods, procedures and knowledge of Loan products such as Home Equity Lines of Credit, Auto Loan, Personal Loans and bank application(s).
- Research routine customer or bank inquiries as appropriate.
- Determines the source of problems and works to resolve them accurately and within service level agreements.
- Will also utilize knowledge of regulatory and compliance requirements to help minimize financial risk to Citizens and detailed knowledge of multiple systems to solve problems.
- May need to work independently on special projects often interaction with all levels of management, serving as a resource for the business unit.
- Ability to multitask, prioritize, cross train within the department and assume additional responsibilities as requested by management.
- The position may include reporting responsibilities and may assume department administrative duties as needed.
Qualifications, Education, Certifications and/or Other Professional Credentials
- High School Diploma Required
- Bachelors Degree Preferred
Hours & Work Schedule
- Hours per Week: 40
- Work Schedule: 8-4:30; 8:30-5
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.
Equal Employment and Opportunity Employer
Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.
Benefits
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.
View BenefitsAwards We've Received
FORTUNE’s World’s Most Admired Companies
Human Rights Campaign Corporate Equality Index 100 Award
Military Friendly® Employer
Age-Friendly Institute's Certified Age-Friendly Employer
Bloomberg Gender Equality Index, Standout
Dave Thomas Foundation’s Best Adoption-Friendly Workplace
DiversityInc
Top Regional Company for Diversity
Forbes America's Best Large Employers
National Organization on Disability's Leading Disability Employer
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