Investigator I

Description

In the role of Investigator I, you will support the ongoing success of the Investigations function by providing an independent and objective investigations service throughout the organization. 

Primary responsibilities include (but are not limited to):

• Conducting investigations in all areas of the bank in a timely, professional, and accurate manner
• Prioritizing workload in order that investigations are undertaken in a timely and cost-effective manner while administering appropriate application of banking law 
• Conducting expedient tracing, freezing and recovery of funds
• Recommending improvements in systems, controls, and financial fraud prevention
• Assisting in leading the delivery of expert investigative services and specialist advice on Investigations
• Providing coherent and informed in person and/or telephone guidance to business line stakeholders and customers
• Drafting quality investigations reporting as appropriate - summarizing the investigation, details, interviews, key findings, and recommendations to be made
• Building relationships with key contacts inside the bank to maximize effectiveness of the role and externally with industry peers and law enforcement

This is not a remote position.  The chosen candidate will work 2-3 days per week out of one of our Philadelphia or surrounding offices when not out of the office performing responsibilities of the role.

Required Skills/Experience:

• One or more years of current investigations experience in banking, financial services or retail preferred
• An awareness of legal, statutory, and regulatory environments, especially as they relate to investigations, within banking institutions.
• Experience of or an affinity to interviewing internal and external parties
• Strong Computer and software skills, use of databases, spreadsheets, and familiarity with MS Office Suite (Excel, PowerPoint, Outlook)
• Clear communication skills (verbal/written)
• Understanding of banking policies and procedures in relation to staff gross misconduct, systems and operational procedures, regulation and compliance, corporate governance preferred
• Working knowledge of investigative or research capabilities, search engines, open source intelligence

Education, Certifications and/or Other Professional Credentials:

• Associates Degree in Criminal Justice or related field

Hours and Work Schedule

Hours per Week: 40

Work Schedule:   Monday through Friday 8:30AM - 5:00PM

Pay Transparency:

The salary range for this position is $49,275 - $73,915 per year. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. 

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens), provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability, or history or record of a disability, ethnicity, gender, gender identity or expression, transgendered and transitioning individuals, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day and where all are expected to be treated with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. We perform our best so we can do more for our customers, colleagues, communities and shareholders.