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Landscape Manager

Property Services

Worcester, Massachusetts; Nashua, New Hampshire; Framingham, Massachusetts; Springfield, Massachusetts; Providence, Rhode Island; Westwood, Massachusetts; North Foxboro, Massachusetts

Description

The Landscape Manager has the responsibility to execute and deliver a comprehensive landscape maintenance program for Citizens. This role will provide coordination and direction to a team of landscape technicians and external vendors and will assist in providing groundskeeping and building maintenance, along with maintaining equipment and tools.

Primary responsibilities include

  • Lead day-to-day groundskeeping operations of multiple retail banking and main office facilities. Responsible for developing and managing site(s) budgets. Host a daily safety standup to review the day’s activities and discuss safety related topics. Complete assigned inspection activities for parking lots, roofs, and other areas as needed. Lead service provider(s) and coordinate and drive vendor activities to ensure consistency across portfolio.
  • Assess work completed by colleagues and external vendors against safety and performance standards and work with other stakeholders to handle necessary corrective actions. Workforce management tasks include hiring and approving time sheets, completing performance reviews.
  • Perform routine site inspections to review on-going maintenance activities, develop corrective action plans and recommend capital planning opportunities from deficiencies noted. Coordinate access to local dumps; mulch/river rock delivery; contract pricing.
  • Assist in landscaping when needed to expedite work orders or cover for colleagues on PTO. Perform minor repairs and maintenance procedures on equipment utilized in groundskeeping. Install new hardscaping, river rock, fencing, signage, and other furnishings as required. Pressure wash building exterior and refresh parking lot painting as needed. Clean gutters and roof drains of debris. Refer work to vendors if necessary, via work order system.
  • Recommend specific plants, trees, grass, or other landscape features dependent on local site conditions and established Citizens standards. Schedule and assist in spring and fall cleanups to remove excess debris, leaves, and trim landscaping. Coordinate with Property Facility Manager for off-season.
  • Maintain inventory of supplies, tools and materials and purchasing supplies at the best available price. Ensure all tools, equipment, and vehicles are maintained and utilized in a safe manner consistent with established standards.
  • Close out work orders upon completion via iPad or Computerized Maintenance Management System. Respond to emergency and non-emergency service requests and prioritize work order response. Communicate in a pleasant and professional manner with internal and external customers.
  • 2 or more years of experience managing multiple employees
  • 4 or more years of experience in commercial landscape maintenance
  • Experience driving larger vehicles such as box trucks & pickup trucks with trailers 
  • Proven customer service experience and/or abilities
  • Competent use of MS Office applications to include MS Excel, Word, Outlook
  • Ability to travel as required
  • Demonstrated written and verbal communication skills
  • Ability to work under pressure with efficiency and accuracy
  • Ability to plan and prioritize workload
  • Ability to work outside in all types of weather to complete jobs safely
  • Proven track record to work independently and prioritize multiple tasks to assure successful timely completion of all
  • Comfortable working at heights (ladders, roof top, etc)
  • Ability to lift up to 50 pounds

Education, Certifications, and/or Professional Credentials:

  • High School Diploma or Equivalent
  • Valid Drivers License, required

Hours & Work Schedule:

  • Hours per Week: 40
  • Work Schedule: Monday through Friday 7:00am - 3:30pm, with some weekend or overtime

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens), provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability, or history or record of a disability, ethnicity, gender, gender identity or expression, transgendered and transitioning individuals, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day and where all are expected to be treated with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. We perform our best so we can do more for our customers, colleagues, communities and shareholders.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

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Awards We've Received

2024

Dave Thomas Foundation’s Best Adoption-Friendly Workplace

2024

Disability Equality Index Best Places to Work for People with Disabilities

2024

Fair360 Top Regional Company

2024

FORTUNE’s World’s Most Admired Companies

2024

Human Rights Campaign Corporate Equality Index 100 Award

2024

Military Friendly® Employer

2023

Age-Friendly Institute's Certified Age-Friendly Employer

2023

Bloomberg Gender Equality Index, Standout

2023

Forbes America's Best Large Employers

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