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Digital Banking Sr Project Manager

Marketing, Digital Experience, and Communications

Westwood, Massachusetts; Charlotte, North Carolina; Johnston, Rhode Island

Description

If you have flair for finance, business, and Agile delivery, this could be the job for you. The Digital Banking Sr Project Manager position is part of the Digital and Omni-Channel Banking Town Management team, responsible for managing our capital budget and resources, as well as tracking progress against key department goals. The Senior Project Manager is adept at balancing program needs against budgets and partnering with business and systems partners to generate positive financial and delivery outcomes. 

Primary responsibilities include: 

  • Partner with finance and Town Management team members to reconcile monthly spend against budget and forecasts
  • Assist with actively managing resource alignment and forecasting, ensuring timely hiring and resource movement across teams as needed
  • Proactively identify opportunities for improved budget management and propose options to maximize opportunities
  • Assist with quarterly town level reporting
  • Track SOW spend and assist with contract origination, renewal, termination, and amendments
  • Partner with Neighborhood Leads and Experience Owners to track progress against roadmaps and corresponding goals

Qualifications: 

Required Skills/Experience:

  • 3-5 Years  of consumer banking/financial products and business processes preferred
  • Experience financial and vendor management
  • Knowledge of Agile Delivery methodology, as well as Jira, Confluence, and MS Teams
  • Ability to collaborate effectively, take initiative and work as part of a team
  • Strong attention to detail
  • Excellent written and verbal communication skills, across all levels of management 
  • Ability to identify anomalies and trends in data and independently take action to mitigate risk or optimize outcomes
  • Ability to work in a fast-paced environment and balance/prioritize requests 
  • Flexibility and ability to acquire new skills to keep pace with changing systems and processes 

Desirable Skills/Experience:

  • Knowledge of Planview, ARDM, and Oracle
  • Process Mapping and Process Improvement.
  • Prior experience with Agile Delivery as Product Owner, Scrum Master

Educational, Certifications and/or Other Professional Credentials:

  • Either 3+ years of experience as described above and/or a BA/BS in Business, Finance, or a related field

Hours & Work Schedule

  • Hours per Week: 40
  • Work Schedule: M-F 8-5 This is a hybrid role (3 days on site) from our Johnston RI or Westwood MA Office locations. 

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens), provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability, or history or record of a disability, ethnicity, gender, gender identity or expression, transgendered and transitioning individuals, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day and where all are expected to be treated with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. We perform our best so we can do more for our customers, colleagues, communities and shareholders.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

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Awards We've Received

2024

Dave Thomas Foundation’s Best Adoption-Friendly Workplace

2024

Disability Equality Index Best Places to Work for People with Disabilities

2024

Fair360 Top Regional Company

2024

FORTUNE’s World’s Most Admired Companies

2024

Human Rights Campaign Corporate Equality Index 100 Award

2024

Military Friendly® Employer

2023

Age-Friendly Institute's Certified Age-Friendly Employer

2023

Bloomberg Gender Equality Index, Standout

2023

Forbes America's Best Large Employers

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