Home Equity Processor II

As a part of our team, you’re made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself! As the Home Equity Processor II, you will receive and evaluate documentation for loan applications and interact with customers to ensure necessary information is obtained, complete and accurate. Additionally, you will complete reviews within department standards, enter clear, concise comments, edit information and document application status on appropriate loan systems. Furthermore, it is expected that you will communicate professionally in oral and written format with internal and external customers regarding status requests, missing information, explanation of required documentation and/or closing information. In addition to utilizing professional oral and written skills, you should meet department productivity and quality standards within department turn time standards, and apply bank, state and federal regulations to ensure compliance (Fair Lending, Reg B, etc.). Most importantly, you’ll feel valued for who you are and supported to achieve what’s important to you, personally and professionally!

Primary responsibilities include

• Review submitted documentation to ensure compliance with bank requirements.
• Follow-up and review routine documentation requirements with customers, loan officers, branches and other financial institutions.
•  Complete review within department standards. Enter clear, concise comments, edit information and document application status on appropriate loan systems
   Communicate professionally in oral and written format with internal and external customers regarding status requests, missing information, explanation of  required documentation and/or closing information.
  Apply bank, state and federal regulations to ensure compliance (Fair Lending, Reg B, etc).
  Meet department productivity and quality standards within department turn-time standards.
  The incumbent reviews vendor reports, contacts customers, loan officers and/or branches to obtain routine loan documentation, resolves documentation issues for new loan applications. 

 The incumbent must have excellent oral communication skills, knowledge of loan processing and related vendor reports and must be familiar with state and federal regulations. 

 The incumbent is required to meet department productivity and quality standards

Qualifications, Education, Certifications and/or Other Professional Credentials

High School Graduate or equivalent
Minimum of 2-3 year mortgage/home equity processing experience

Knowledge of DTI and LTV ratios with ability to decipher loan documentation and related reports and/or websites
Ability to handle high volume work in a fast-paced environment
Self-starter and comfortable functioning as a team player
Goal oriented and successful at meeting deadlines
Excellent written/oral communication and interpersonal skills
Outstanding organizational skills and strong attention to detail

Hours & Work Schedule

• Hours per Week: 40 (plus OT when needed)
• Work Schedule: 8:00 AM -5:00 PM Monday-Friday