Senior Technology Risk Analyst- Testing & Monitoring

Description

In this role at Citizens, you’ll experience new things, create new opportunities, think beyond your role, and make an impact. As the Enterprise Technology & Security Senior Risk Analyst, you will partner with the Risk Managers, executing the control monitoring and testing program for multiple complex lines of business and/or products throughout the Technology and Cybersecurity Organizations. You will be expected to work within established timelines to deliver control self testing and key risk indicator monitoring, which are critical to determining control environment effectiveness. Additionally, you will be responsible for assessing material controls, as well as monitoring and evaluating proper escalation procedures in place to ensure compliance with key rules and regulations. You will be responsible for keeping the Risk Manager apprised of testing progress and providing your opinion on control effectiveness results including analysis of themes and findings. As the Sr Analyst  you  will assist in the training and development of peer testers. Most importantly, you’ll feel valued for who you are and supported to achieve what’s important to you, personally and professionally!

Primary responsibilities include: 

• Partner with the Risk Managers, execute the control monitoring program for multiple complex lines of business and/or products.
• Work within established timelines to deliver control self testing and key risk indicator monitoring, which are critical to determining control environment effectiveness.
• Through workshops, identify and implement continuous monitoring and risk-adjusted control testing. Increase the use of KRIs/KCIs, automated testing and data analytics to provide value and insight to key stakeholders.
• Conduct testing and determine if enhanced controls are effective to support issue closure.
• Provide detailed analysis explaining drivers in control trends over time and recommendations to the assessment method. Present analysis of testing and monitoring outcomes to key stakeholders.
• Maintain up-to-date understanding of business processes along with regulatory, statutory and legislative requirements for risk management and controls.
• Assess material controls, monitor and evaluate proper escalation procedures are in place to ensure compliance with key rules and regulations. Input control monitoring results into the system of record. Keep the Risk Manager apprised of testing progress, provide an opinion on control effectiveness results including analysis of themes and findings.
• Collect the outputs of control monitoring results for management’s use.
• Analyze results that summarizes key issues and recommended actions to present findings for business line management.
• Participate in the Risk and Control Self Assessment (RCSA) process, creation and validation of process maps which reflect key business line processes and related controls. Based on RCSA output, partner with subject matter experts to create new tests, refresh existing tests, retire tests and develop key risk indicators (KRIs) based on areas of material risk.
• Role will act as a technical expert in support of one or more critical business processes. As part, will be the primary point of contact for the topic and responsible for providing knowledge, expertise, and support to the First line units. Responsible for supporting other business line related activities.

Qualifications:

• 2-4 years experience in a Risk monitoring and testing environment
• Intermediate knowledge of internal controls and risk assessment Experience in systems architecture, cybersecurity, infrastructure, technology operations, development life cycle and methodologies, cloud operations, information security and/or DevSecOps
• General awareness of technology as a service (Iaas, SaaS, PaaS) 
• Knowledge of banking products and operations, regulatory requirements, and key processes, controls and exposure 
• Experience delivering under tight deadlines while maintaining quality standards
• Excellent business writing skills
• Excellent interpersonal skills
• Proficient use of MS Word, MS Excel and PowerPoint and Visio
• Skill in process flow mapping complex business activities

Hours and Work Schedule

• Hours per Week: 40
• Work Schedule: M-F

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Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.