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Home Mortgage QA/QC Senior Underwriter

Mortgage

Riverside, Rhode Island; Glen Allen, Virginia; Westwood, Massachusetts; Franklin, Tennessee; Johnston, Rhode Island

Description

As part of the Home Mortgage Quality Control Department, the primary function of this position is to ensure Private Bank Mortgages are in compliance with all applicable secondary market, private and government loan programs. Re-underwrite and review all underwriting decisions for the monthly QC selection of loans to ensure that all guidelines on mortgage products are being met by Home Mortgage production staff. Determine if all DU conditions were input correctly, and conditions were satisfied. Review each appraisal for soundness and determine if review appraisal is warranted. Review legal documents to ensure accuracy. Assist in the performance of periodic targeted assurance reviews and perform other credit and quality control duties as may be assigned.

QUALIFICATIONS 

  • 7+ years underwriting experience with in-depth knowledge of manual underwriting guidelines
  • Advanced knowledge and experience of complex underwriting of high/ultra high net worth borrowers to include analysis of multiple businesses, large real estate portfolios and diverse asset portfolios
  • Experience with ACES, Empower, Encompass is a plus
  • Sound knowledge of consumer mortgage lending process and workflow through post-closing
  • Sound knowledge of secondary & private investor loan programs
  • Strong oral and written communication skills with solid organizational, interpersonal, analytical and problem-solving skills
  • PC skills including proficiency in all Microsoft Office programs including MS Word, Excel, Powerpoint, Outlook and database applications
  • Must be detailed oriented and maintain accuracy in a fast-paced environment
  • Ability to manage change and take on new tasks as required
  • Ability to work under minimum supervision
  • Must be production oriented to meet department productivity goals and deadlines.
  • Demonstrated ability to maintain a high-level degree of confidentiality

Hours & Work Schedule

  • Hours per Week: 40
  • Work Schedule: 8-5 - Role is Hybrid 3 days a week in office

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

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Awards We've Received

2023

Age-Friendly Institute's Certified Age-Friendly Employer

2025

Dave Thomas Foundation’s Best Adoption-Friendly Workplace

2025

Human Rights Campaign Corporate Equality Index 100 Award

2024

Disability:IN Best Places to Work for People with Disabilities

2024

Fair360 Top Regional Company

2024

FORTUNE’s World’s Most Admired Companies

2024

Military Friendly® Employer

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