Build Your Future with Citizens Educational Assistance Program
We believe that investing in our colleagues' development is key to personal and professional growth. That's why we're proud to offer the Citizens Educational Assistance Program, designed to support lifelong learning and help you reach your goals, whether you're furthering your current skills or exploring new career paths.
Types of programs offered
- Non-Credit Educational Programs: Certifications, certificates, courses and bootcamps designed for adult learners who wants to enhance specific skills without enrolling in a full academic program at a university or college.
- For Credit Education Programs: Degrees, courses and certificates from accredited/approved institutions.
Key benefits of the program
Citizens Educational Assistance Program is designed to help you grow, learn and advance your career with ease.
Financial Support
Citizens offers financial support for eligible programs, covering a wide range of undergraduate, graduate, and certification courses.
Flexible Learning Options
Choose from in-person classes or online courses that fit your schedule.
Career Development
Focus on enhancing your skills in your current role or prepare for new opportunities within Citizens.
What can you study?
Educational Assistance helps you as you grow your skills and support Citizens business needs. For non-credit educational programs, there are specific topics approved: agile, leadership, business, AI, next generation technology, cybersecurity, digital innovation, data and analytics, environmental, social and governance, culture of inclusion, wealth, finance, risk, accounting and human resources.
Who is eligible?
You must have completed six months of Citizens employment before the start of the approved study.
What costs are covered?
We reimburse you for 100% of preapproved tuition, books and expenses up to annual limits as listed below, provided the colleague meets program requirements and successfully completes the approved program. Colleagues may participate in both for-credit education programs and non-credit education programs, under a shared cap amount.
| Colleague Status | Certificate and Undergraduate Degree Annual Limit | Graduate Degree Annual Limit | Non-Credit Educational Program Annual Limit |
| Full-time (scheduled 30+ hours/week) | $5,250 | $7,000 | $5,250 |
| Part-time (scheduled 20-29 hours/week) | $3,150 | $4,800 | $3,150 |
Student Lending Benefit: Colleagues can also get our lowest rate on any of our student lending products—whether they're paying tuition now, refinancing an existing loan, or trying to pay their debt down faster.
For more information, visit our Human Resources portal and access the site as a guest. From there, click on the Benefits tab at the top left, then scroll down to Benefits Overviews and click Educational Assistance. Lastly, click the Benefit Overview link to view the program details.
"After being promoted to my dream job at Citizens, I quickly recognized the need to fill knowledge gaps and pursued a Master's degree online while balancing a full-time career and motherhood. Thanks to Citizens' Educational Assistance Program, I completed the degree debt-free in 2.5 years. The support I received motivated me to exceed my goals."
Julie Holmes, Talent Marketing Manager
Invest in your future with Citizens
Education is more than just a degree, it's an investment in your future. We're committed to helping our colleagues grow, learn and thrive in their careers. The Citizens Educational Assistance Program makes it easier to pursue your educational aspirations while staying focused on your professional journey.
Explore more benefits that Citizens has to offer, or learn more about how we're committed to our colleagues professional development and career growth.