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Turning the Spotlight on our Colleagues

A career with Citizens Business Banking is for ambitious entrepreneurs. Here, growth is attainable, for your career, for your clients’ business, and for our company. Your aspirations are treated as if they were your clients’ – with respect, transparency, and support. Access and autonomy are felt at all levels, and ambition is rewarded, with additional earning potential as part of our incentive plans.

Don’t just take it from us.

Our Business Banking colleagues share how they feel supported by leadership and our culture of innovation.

"The leadership team acknowledges your accomplishments and makes you feel seen. They get to know you and your career goals and give you the tools to achieve those goals. The amount of support I’ve received in such a short period of time is heartwarming."

- Stef B. | Business Banking Relationship Manager, Assistant Vice President

"The leadership team consistently provides me with open and transparent mentorship and guidance. They give me the autonomy to create my own schedule while achieving company objectives. This has helped grow my confidence with clients and maintain a healthy work life balance as a father to a growing family. The support I receive truly makes me feel like part of the Citizens family."

- Reuben F. | Business Banking Relationship Manager, Assistant Vice President

In the Virtual Customer Relationship Management division, innovation is essential for staying ahead in rapidly evolving landscape. The culture fosters creativity and forward-thinking approaches to solving problems and meeting client needs. Whether it’s implementing cutting-edge technology, designing new financial products, or streamlining processes, the emphasis on innovation drives continuous improvement and ensures the division remain competitive and relevant.

– Handy D. | Business Banking Virtual Relationship Manager, Vice President

I began my career at Citizens as a Business Banking Treasury Sales Specialist 1. I was able to excel in my career due to the supportive leadership and mentorship provided to me since day 1. My manager met with me to develop a career path and plan. She guided me, engaged me in more meetings, and provided me visibility and exposure to senior leadership. I had constant support, and any question I had was answered. I was promoted to a leadership position managing our Sales Associate team under the Business Banking Treasury umbrella. 

– Sarah W. | Business Banking Customer Service Support Group Manager, Vice President

"In my professional life, having personal autonomy has allowed me to develop strong customer relationships, while also building my brand. I’ve networked throughout the bank which has helped me make connections. My individuality is important, and I appreciate that leadership not only encourages me to be myself but celebrates it. I also believe that working under transparent leadership has been essential to my success. It helps me understand how I can best serve our customers while supporting bank initiatives in a meaningful and impactful way."

- Jackie S. | Business Banking Relationship Manager, Assistant Vice President

"Citizens has helped me upskill my career, giving me opportunities to attend various sales trainings and round tables, and receive mentorship from fellow colleagues. This has allowed me to be self-aware, understand my strengths and opportunities, and create a realistic career path."

- Joshua T. | Business Banking Market Manager, Vice President

We’re ready for you. Learn more about our Business Banking division and explore a career in Business Banking today.

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