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Next Generation Learning

Modernizing our technology, infrastructure and security platforms requires colleagues to expand their skillsets, and stay curious. Our Next Generation Technology and Security strategies include delivering on test and learn disruptive technologies, automation and productivity efficiencies, application rationalization and more - all while protecting the core in a stable and resilient environment.  We're accelerating future-focused capabilities through our NeXt Gen resources for colleagues. 


Engineering Academies combine workshop-style training with real-world problem solving, during an intensive 2-3 week course. Topics include: 

  • Tech Made Ready
  • Solution Architecture
  • Cloud Infrastructure Engineering
  • Software Engineering Accelerator
  • Data Engineering


Badges are a progression of training for colleagues aspiring to build new skills and capabilities or refresh knowledge.

  • 54 badges covering 29 topics
  • 2,100+ badges awarded to 960+ colleagues
  • Modern skillsets aligned to industry certifications including Cloud Engineering Automation, Blockchain, AI and Cyber Security

Development Days

Dedicated monthly development sessions around future-focused and business line driven topics including:

  • Security
  • Learning & Development
  • Jira Cloud Migration
  • Site Reliability Engineering
  • Strategy 


Leadership learning addressed with:

  • Monthly Manager "Playbook" Sessions
  • Subject Matter Expertise Assignments
  • Coaching and Facilitating Academies
  • ExecOnline courses 
  • Ezra, EzraX and other executive coaching engagements 

Extra Opportunities 

  • Supporting industry certifications for colleagues
  • Leading & participating in hackathons
  • Data & Analytics Academy
  • Lunch & Learns (1 hour speed learning)
  • Citizens Leadership Academy
  • Bootcamps

Development By The Numbers 

  • Colleagues completed 58,000+ training hours since 2020
  • Colleagues have been awarded 2,100+ badges since 2020
  • 560+ Development Days have been completed since 2023
  • Leadership has attended 700+ Playbook sessions since 2022