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Meet our Home Mortgage leadership team.

Our leadership team leverages industry expertise and a breadth of experience to guide our Home Mortgage team in providing exceptional customer experiences. Learn more about our engaged and supportive leaders committed to growing our business and developing our colleagues.

ERIC SCHUPPENHAUER, CITIZENS HOME MORTGAGE PRESIDENT

Eric joined Citizens Bank in March of 2018 with more than 14 years of senior mortgage industry experience. He was previously the head of Mortgage for Capital One where he was responsible for managing the bank’s mortgage production as well as their mortgage and home equity servicing business. Prior to Capital One, he held senior leadership positions at JPMorgan Chase, Fannie Mae and Credit Suisse and the U.S. Securities and Exchange Commission. Eric is based in Irving, TX.

SONU MITTAL, HEAD OF RETAIL LENDING

Sonu joined Citizens in April 2018 with more than 18 years of mortgage industry experience and held various senior leadership roles at Capital One and Chevy Chase Bank. He is responsible for national production for Retail Channel which has more than 800 mortgage professionals across 23 states and the District of Columbia. Sonu is based in Dallas, TX.

STEVE MEDES, DIVISIONAL SALES DIRECTOR

Steve joined Citizens as part of the Franklin American Mortgage Company acquisition in 2018, where he was the Executive Vice President of Retail Lending. With more than 25 years of industry experience, he manages more than 250 mortgage sales professionals in 10 states. Steve is based in Nashville, TN.

CHACE GUNDLACH, DIVISIONAL SALES DIRECTOR

Prior to joining Citizens in December 2008, Chace was a Regional Manager at JPMorgan Chase for 18 years. He brings more than 25 years of industry experience and manages more than 350 mortgage sales professionals in 10 states and the District of Columbia. Chace is based in Horsham, PA.


Discover how our supportive leaders, collaborative colleagues and commitment to volunteering in the community provide a rewarding career in home mortgage.