These days, retail banking is about more than handling transactions — it’s about cultivating relationships and providing a healthy environment for everyone. At Citizens, getting to know our customers and their needs, while keeping them safe, is what sets us apart. That's why we’re committed to hiring and nurturing individuals with a passion for putting customers first. Individuals who are always ready with a warm smile, a cool idea or just a little extra help for a local business customer — something many of them could use right now.
If you're an energetic, detail-oriented "people person" looking to grow your career, you'll thrive here. And as one of our essential branch colleagues, you'll be part of a supportive community that’s full of opportunity.
Transactions aren't the heart of banking — relationships are. Our customers are friends and neighbors who rely on us to nurture a business, buy a house, pay for school and manage their finances.
Commitment to Community
As one of the oldest banks in the U.S., our roots run deep. And we'll continue to flourish by nurturing a diverse, friendly and supportive workplace with a commitment to giving back.
Recognition and Rewards
We believe celebrating colleagues is the seed of our success. You can recognize a colleague for going above and beyond and see your hard work rewarded with promotion, growth and new opportunities.
Training and Development
We offer a thriving culture of ongoing training, coaching, career planning and development to help your career bloom into branch management or the many other exciting roles throughout the bank.
Branch Banking Opportunities
TellerThe first line of contact with our customers
With your friendly attitude, good listening skills and compassion, your outstanding service will come through in everything you do whether you’re processing transactions or collaborating with your branch team to meet a customer’s needs. Grow your career in banking as you:
BankerHelping customers find the right solutions to meet their goals
As a key player on the branch team, your passion for forging lasting relationships will come through every day. You will listen to your customers, get to know their needs and goals, and use your knowledge to find the best solutions. This is a great position in banking where you’ll:
Get an in-depth understanding of all of our products and services
Branch ManagementCoach, mentor and inspire a top-performing team
If you’re able to drive branch performance and sales growth while creatively building your branch identity and serving your local community, join us as a Branch Manager or Assistant Branch Manager. While coaching and leading your team, you’ll enjoy:
A dedicated career track with managerial training and support
A high-profile community presence that gains respect
The reputation that comes from a name people know and trust
TellerThe first line of contact with
BankerHelping customers find the right 
Branch ManagementCoach, mentor and inspire a 
