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Providing a healthy workplace for candidates and colleagues.

Last updated 7/12/2021

"We are doing our part to get back to more familiar routines at work. Our goal is to make in-office experiences more closely resemble out of office experiences. We believe it’s the right next step forward and will continue to manage the evolution of our healthy workplace protocols based on data." – Susan LaMonica, Chief Human Resources Officer

Over the past 18 months, we’ve been challenged to find new ways to learn, work and interact with one another. But we’re happy to report that we’re returning to more familiar routines and building new ones. Our branches and office locations are open. As of June 1, colleagues are coming in regularly (1 day/week).

We’re hiring, and candidates can expect to be invited for an in-person interview! Are you ready to switch up your routine? Search our open positions to see what’s available near you. Apply today – we look forward to meeting you (in person)!


Q: How do interviews take place? 
A: As of June 1, we have resumed in-person interviews at our branches and office locations. Members of the Recruiting team will remind all candidates that, if they are sick they should stay home. We will work with candidates to reschedule their interview.

Visitors to our branches and locations will need to follow any mask and/or social distancing guidelines we have in place, at the time.

Q: What are the health and safety requirements for colleagues working in a branch or office?

A: We’ve aligned our health protocols for branches to CDC guidelines unless state or local requirements are more restrictive. In most states in which we operate, that means fully vaccinated colleagues and customers will have the ability to choose whether to wear a mask or practice physical distancing.

To promote a healthy workplace, we are requiring that non-vaccinated individuals:

  • Practice physical distancing
  • Wear masks at all bank locations

Q: Are colleagues required to be vaccinated against COVID-19?
A: We are not requiring colleagues to be vaccinated, at this time. However, non-vaccinated colleagues are required to practice physical distancing and wear masks at all bank locations. We will continue to manage the evolution of our health and safety protocols based on data.

Q: When are colleagues returning to the office?
A: Our branch and some essential office colleagues have been onsite throughout the pandemic with additional safety protocols in place. This June, colleagues are returning to the office 1 day/week. Candidates are encouraged to speak with the hiring manager during the interview about flexible work arrangements, including in-office days.

While on premises, colleagues will follow our health and safety requirements which are based on CDC guidelines.

Q: Are colleagues required to wear face coverings when working in the office?
A: In accordance with CDC guidance, fully vaccinated colleagues are no longer required to wear a mask unless state or local guidance is more restrictive, however non-vaccinated colleagues are required to wear masks.

Q: How are you supporting colleagues through the pandemic?
A: We expanded our benefits to support to help our colleagues and their families. Colleagues have access to resources, including complimentary counseling sessions, support finding childcare, flexible work arrangements, senior care management, resiliency tools and more.

Q: Will colleagues have access to cleaning supplies?
A: Yes. Hand sanitizer and disinfectant wipes are available in all work areas.

© 2021 Citizens Financial Group, Inc.

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