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Providing a healthy workplace for candidates and colleagues.

Last updated 1/7/2022


Q: Are you hiring?
A: Yes! We’re hiring for hundreds of positions. Search our open positions to see what’s available near you.

Q: How do interviews take place? 
A: We are conducting in-person or video interviews. If a candidate cannot attend their in-person interview due to illness, we will work with them to reschedule. 

Visitors to our branches and locations will need to follow any mask and/or social distancing guidelines we have in place, at the time.

Q: What are the health and safety requirements for colleagues working in a branch or office?
A: Our priority is always the health and well-being of our colleagues and customers. At this time, all branch colleagues and partners are required to wear masks while in the branch. We are asking our customers to also consider wearing a mask. Office based colleagues must follow our mask policy, depending on their documented vaccination status. As always, if your branch or office is in an area with more restrictive guidelines, you should follow those guidelines.

Q: Are colleagues required to be vaccinated against COVID-19?
A: While being vaccinated is not a requirement for employment, all colleagues, including new hires, must disclose their COVID-19 vaccination status. New hires will be required to provide their COVID-19 vaccination status and proof of vaccination (if applicable) on their first day of employment. 

Q: When are colleagues returning to the office?
A: Our branch and some essential office colleagues have been onsite throughout the pandemic with additional safety protocols in place. Candidates are encouraged to speak with the hiring manager during the interview about flexible work arrangements, including in-office days.

While on premises, colleagues will follow our healthy workplace requirements. 

Please note that colleagues must be fully vaccinated to enter the NYC office location.

Q: Are colleagues required to wear masks when working in the office?

  • Colleagues who are fully vaccinated and have provided proof of vaccination should still wear a mask when moving about until further notice, unless local requirements are more restrictive.
  • Colleagues who are not yet fully vaccinated need to wear a mask at all times.

Q: How are you supporting colleagues through the pandemic?
A: We expanded our benefits to support to help our colleagues and their families. Colleagues have access to resources, including complimentary counseling sessions, support finding childcare, flexible work arrangements, senior care management, resiliency tools and more.

Q: Will colleagues have access to cleaning supplies?
A: Yes. Hand sanitizer and disinfectant wipes are available in all work areas.

© 2021 Citizens Financial Group, Inc.