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Strategy Analyst

Marketing, Digital Experience, and Communications

Massachusetts; Westwood, Massachusetts; Rhode Island; Johnston, Rhode Island; Remote

Req. Number: 226045

Full/Part Time: F

Shift: 1st Shift



The Consumer Banking Division has crafted a strategy to fully transform its business and achieve its vision to redefine banking.  In supporting this vision, our Consumer Strategy team is searching for a strategy manager who will provide support in the execution and assessment of strategic delivery through collaboration with our strategy team members as well as key members of the Consumer leadership team.   The role requires a level of flexibility, creativity, and problem-solving skills in support of business and strategic delivery for the Consumer division.   

Primary Responsibilities:

•        Support the development of quarterly divisional change delivery business reviews with Consumer Towns and Citizens leadership while coordinating with Modern Operation Model office.   Ability to synthesize content to share progress on agile delivery, performance of business objectives through key performance measures and initiative delivery in an effective and efficient manner to achieve expected benefits. 

•        Support the development of business line delivery of strategic initiatives.  Manage reporting of initiative delivery through the capture of key measures, milestones, accomplishments, and targets.  Coordinate with key business line contacts and members of the Customer Delivery & Strategy team in the analysis of business trends, industry drivers in support of initiative delivery, optimization of business strategies with a focus on the impact of digital transformation and national expansion. 

•        Assessment of current reporting and oversight processes to identify further opportunities to streamline processes, automate data capture, leverage collaboration tools for communication with an end goal of reducing time of development and increasing analytical time of end results.   Participate in the redesign reporting process based upon assessment and coordinate and deliver implementation to key participants. 

•        Support the development and administration of investment capital allocation for Consumer Bank initiatives. Perform portfolio tracking and financial return on investment analysis. Partner with Corporate Strategy and Central Finance to support enterprise governance for capital investment.  Develop and lead the annual capital planning process for the Consumer Division with prioritization of strategy investments tethered to key benefits. 

•        Manage the monthly capital forecast and budget processes for the Consumer Division.  Oversee the monthly capital spend and variances to forecast for understanding of impacts to delivery and capital needs.  Support the monthly forecasting process for Consumer.  



•        Possess 5+ years of experience in financial services preferably in a strategy or support role supporting key business strategies and overall assessment of progress of delivery and execution

•        Proactive nature, focused on delivery and continuous improvement mindset/actions

•        Partnering and collaborating mindset and experience with internal stakeholders

•        Consumer Bank knowledge - organizational structure and key products and services

•        Understanding of agile principles and delivery

•        Understanding of financial measures, financial analysis, and observations from data trends

•        Strong excel and PowerPoint skills 

•        Solid written and verbal communication and presentation skills

•        Education: Bachelor's degree required


We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

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