Skip to main content
Information about interviewing and returning to work. Learn more >

Credit Risk Sr Professional


Westwood, Massachusetts, United States

200 Station Drive

Req. Number: 217692

Full/Part Time: F

Shift: 1st Shift


The Senior Credit Risk Manager for Unsecured Consumer Lending will be focused in supporting the Citizens Pay consumer installment lending space. These activities include new deal pricing, portfolio management, expert model development and development of vintage level estimates to support expansion in new lending segments. The Sr. Credit Risk Manager will build a strong foundation for our non-modeled portfolios; own loss forecasting for deal pricing with our retail partners and manage the performance tracking of vintage loss targets. This position reports to the head of Credit Risk for Merchant Lending. The position requires an individual to demonstrate strong interpersonal skills to establish credibility and build strong relationships with business partners in working on cross-functional projects ensuring that strategic policies are managed in accordance with established risk appetite and business metrics. Critical ingredients for success lie in the candidate’s ability to demonstrate a track record of ownership, exhibit a high degree of intellectual curiosity and a results-driven attitude to identify and deliver enhancements that lead to portfolio growth and profitability.

Primary responsibilities include:

  • Exercise strategic vision to identify and drive process optimization efforts
  • Responsible for optimizing our Asset Quality reporting framework
  • Independently generate analysis using quantitative and statistical skills
  • Analyze and interpret large and complex data to identify issues, trends, and make strategic recommendations to both credit risk and business partners
  • Own and manage the monitoring of existing processes to identify improvements that contribute to a more effective and efficient operating environment
  • Work with internal business partners and external clients to optimize sales, approval rates and credit losses for assigned portfolios.
  • Facilitate meetings, assign and/or produce action items, work with external vendors, and prioritize assignments to ensure timely completion of projects and deliverables 


Required Skills/Experience:

  • Must to be willing to code and proof-read scripts in SAS, SQL. Python or R experience also desired.
  • 3+ years of credit portfolio risk management in a large financial institution or regional bank environment
  • 3+ years of quantitative analysis required, with ability to manipulate and analyze large amounts of data
  • Ability to develop quantitative measurements/analysis to address multi-dimensional business needs
  • Experience in validating and implementing credit risk models and strategies


  • Bachelor’s degree required

Hours and Work Schedule

Hours per Week: 40

Work Schedule: Monday - Friday



We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

View Benefits

Awards We've Received


Human Rights Campaign Best Places to Work for LGBTQ Equality


Dave Thomas Foundation Best Adoption-friendly Workplace


DiversityInc Top 50 Companies for Diversity


Military Friendly Employer